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"Very good hotel excellent experience great service staff excellent"

"Very efficient check-in process, and the staff were welcoming and helpful."

"Lumen hotel was clean. Staff was accommodating. Location was a bit out the city. So it was a quiet area. Uber rides easily to meeting points and events. Very nice and modern hotel."

"Like it very much"

"Located in near downtown with plenty of shopping & dining options nearby. Easy access to taxis. Stairs only so travelling with family & luggage needs some efficient packing."

"sehr freundliches Personal, gute Lage, großes und sehr sauberes Zimmer, tolles Frühstücksbuffet"

"Great location by markets, shopping, and great restaurants. The front desk and restaurant staff were wonderful and helpful. The breakfast was great. Loved everything about our stay."

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"Great staff super friendly and place was as described! Super nice and clean! Great place to stay!"

"STOP scrolling!! Haws House was the highlight of our European trip. Guillermoh at the front desk was EXTREMELY amicable and knowledgeable about the property and area. He provided recommendations for restaurants and activities (clubs) around the area. The pictures on the website do not do justice to the property. The decorations and furniture were very modern and comfortable. Our apartment was cleaned and had clean towels WITHOUT even asking. We found a grocery store two blocks away from this...

"The location is excellent. Many restaurants, city tour buses & metro stations are nearby. I have enjoyed the walkway to downtown. Front desk personnel are well cooperative. The front office is closing by 9 pm, so there will be no service until the next morning at 9 am. Only self-service is available for incase of emergency to go out & get in."

"The location was not the best but it was close to one of the subway lines. But we had a lot of issues with our room... - AC wasn't working for the first 12 hours or so - No hot water in the shower - Only one towel in the bathroom and when we asked the receptionist about it, her response was that we only asked for one!!! Like show me exactly when and where I said I only need one towel for two people! - Only one pair of slippers - Blood stain on the bed sheets - Clump of hair on the bathroom door...

"Lovely stay and the hotel was amazing. Although the lifts were slightly confusing, no one came to change towels, top up loo rolls so had to take them from the pool bathroom and the toiletries were empty in the bathroom on arrival."

"Air conditioning worked well, place was sound proof which was unexpected for Europe!"

"Great staff and very central to all activity’s"

"We had two stays here during our time in Portugal and were very satisfied. The location is across from the metro entrance 👍. The rooms were clean, comfortable and breakfast was great. Staff are very pleasant and helpful."

"Absolut Top! Jederzeit zu empfehlen!"

"Location and cleanliness"

"overall is great"

"We had a really nice room which was very clean and had a comfortable bed. All of the staff we dealt with were exceptionally helpful and pleasant. The breakfast was memorable and we would happily stay at the hotel again."