"Our cruise ended in Southampton and stayed one night before our journey to London. Staff was awesome storing our luggage so we could explore the city prior to check in. Fantastic breakfast next morning. Would stay again"

"The room was clean and comfortable, but it was quite noisy, especially on our last day. The very young girls who are the cleaning crew, were sitting right outside our door chatting, laughing and playing on their phones waiting for us to check out even though we had more than an hour till checkout time. We found it to be quite unprofessional. The breakfast service was mediocre the first day but much better the second. It's a nice place to get away from the city center, but not as quiet as I had...