"We were disappointed with check in. We arrived around noon and all the staff would tell us is our room is not ready til 3pm. Which was fine but they would not tell us the check in process and were quite rude. Grabbed our luggage and more of or less told us to get lost. Very surprising! I think they make more money by not releasing rooms even if they are ready til 3pm because guests hang around and spend money in the restaurant. Overall the area is nice where this hotel is located however I...

"The room and hotel was very very clean. I came during the heatwave so the room was very hot although a fan was provided. The breakfast was top notch, with options provided for all dietary requirements. Very impressed."

"We only stayed for one night but had a really lovely evening! The staff were very friendly, the pub/hotel have been recently refurbished and it's great. The rooms have everything you'd need, comfy bed, great shower, lovely lighting, loads of plugs! The bar and food was great. Overall really lovely and we'll stay again as we're often down to visit family."

"Great location for accessing town, cathedral and walking along river itchen. Pub food and drinks were delicious! Be aware the stairs to the rooms are quite narrow and steep to climb and rooms can get quite warm if the weather is cooperating and sun is out."

"Cozy vintage hotel with a pub on lower level. Staff friendly and helpful. Only draw back was stairs to the room."