"Clean room, friendly staff, good breakfast"

"Im sorry to say I ended up sleeping in a chair. I booked thru expedia and then called the motel directly to double check that I would have a wheelchair accessible room. Yes, the desk clerk said. The bed was at least a foot higher than my wheelchair seat, and there was no way I could transfer to the bed. Why are motels putting these new higher beds in what are supposed to be accessible rooms? Even the elderly and children have a hard time getting on them. The replacement TP was placed high on a...