"First room we were given was nasty. The bed sheets were stained and we killed a few roaches. Second room we was moved to was much cleaner but was still eat up with roaches and mice. Then sometime in the early morning someone was setting off fireworks. The next day people were having a party with music blasting and doors slamming."

"Miss Laura was effective and efficient by providing resources for me to work with. Workers like her are very important in the hotel industry. Thanks Miss Laura!!"