"Great staff at check in"

"Not what it used to be… Rude staff and poor service. TV wasn’t working, AC was set at one temperature and the thermostat didn’t work, so had to place a towel over the vents in order to be able to sleep without freezing. Even with the actual “Not Yet” (do not disturb) sign up, cleaning staff knocked at my door every morning waking me up. The guy at the reception, was always on the phone every time I went there, and based on the conversations, it seemed not hotel or customer related… leaving me...

"Clean, quiet, excellent mattress, friendly staff, wonderful location near Bryant Park. On site restaurant was good as well. Would definitely recommend and would stay here again."

"Nice, no frills but well maintained. Rooms are old school size, as in normal for hotels built before the millennium as opposed to modern Euro style rooms which barely fit the bed in. Really good staff."

"Great staff, great location, comfy bed."