"I did not receive the room I paid for. Instead, I was given a room that felt like a large box, with extremely high walls and ceilings, a large, dark wall, and a tiny window positioned high in one corner. The room felt closed in and uncomfortable, and it was not what I expected based on the room I had booked.
When I went downstairs to explain the situation to Victor at the front desk, I told him that I am claustrophobic and that the room I had been given was not the room I had paid for....
"I did not receive the room I paid for. Instead, I was given a room that felt like a large box, with extremely high walls and ceilings, a large, dark wall, and a tiny window positioned high in one corner. The room felt closed in and uncomfortable, and it was not what I expected based on the room I had booked.
When I went downstairs to explain the situation to Victor at the front desk, I told him that I am claustrophobic and that the room I had been given was not the room I had paid for....
Luz