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"The flat was clean and modern, in general the customer service was good (although not much of a thank you at the end ) and the parking was easy."

"Stayed here a couple of times now. Clean rooms and easy to speak to staff. Good price and i would certainly stay again if in the area."

"No complaints at all. A very nice room and hotel"

"Hotel was very good but I have to say, my family got embarrassed during breakfast. I prepaid breakfast but the personnel who should have been at the front to greet people coming in were not there at that time. She eventually caught up and asked for my room number to which I replied back. After 1 minute or so, in the middle of the breakfast area, she says to me in a commanding and very audible voice 'No No No. . . You have not paid for breakfast'. And she does this that everyone in that room could hear. My family was embarrassed. She should me the list and there are the names of four of our family members. I expected more from this hotel as it gives an impression of professionalism at best. But I felt treated like a 'gate crasher'. Not professional enough for an international clientele. Needed more training. It is difficult for me to recommend this hotel to my friends because of such experience."

"Restaurant was buffet style and above average. Staff was pleasant and helpful. AC in the room was underwhelming and non existent at some times causing me to awake in the middle of the night sweating. The rooms were clean and presentable."

"The staff members of the hotel were very helpful and with great customer service, especially Luz (Luci) and Jose. Recommend this hotel;) "

"Rafa,at the front desk was wonderful!"

"We had a fantastic four-night stay. The food was amazing, and there were plenty of loungers in the pool area. The entertainment, Tirio, was brilliant as always, and the pool bar staff were incredible – especially Isabel, who was lovely and really attentive."

"Rooms are a bit dated and could do with a refurb. Otherwise food was genrally good and waterpark was amazing for the kids."