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"Friendly staff. Easy check-in. Great location for those that enjoy the hustle and bustle of shibuya. Lots of convenient stores nearby as well. Room is pretty standard for Tokyo at this price point."

"Great spot a bit away from the busy area of Shibuya, but still only a 5 min walk. Anything you need is right around the corner. Room was quite big for Japan and our family fit comfortably. The toiler was separate from the shower which was nice given the whole family was in the room. Great looking restaurant in lobby but we did not try it. Would stay here again."

"Good place"

"Proximity to Tokyo Station and other metro lines is excellent. Was easy to access public transportation to access various parts of the city. We were a party of 5 adults, two using wheelchairs due to limited mobility. They had an elevator and the apartment style worked great for our group. A drawback is they only have an elevator to access the guest room floors. You can use stairs or elevator to move between street level and the lobby on the second floor, however staff told us there wasn’t...

"We liked the proximity to the train station and in walking distance to central Shinjuku and Koreatown. It's in a residential neighborhood very close to the trains. The noise wasn't bad, but sometimes noise from residents on the streets below could be a bother. The lack of a front desk and person was strange but we got used to it, and the staff were responsive. Our space was good for a family of four but there wasn't much room for luggage and the spaces were small for anyone with a bigger frame....

"Clean, near train station and subway. Easy to go around Tokyo"

"Exactly as advertised! Great setup and grateful that the unit had a washer/dryer to be able to get some laundry done. The only con is that you have to give your key to the front desk when you’re leaving the property but I had no issues picking it back up. Would recommend!"

"Breakfast is good"

"This place was great. Normally I stay at a major chain hotel in Shinjuku but I think I will be staying here from now on. The floor-to-ceiling windows let in so much light and the space is open and feels really airy. The powered window shades are also great when you want to sleep in too. Glad there was a washer and dryer unit, because I'm a sweaty boy, especially in humid end-of-summer September. Wi-Fi was fast and reliable and the big shower and bathroom were also super nice. Fridge was nice to...

"Mattresses and linens were excellent. Elevator is convenient to the room. Intercom is a nice feature. Wish the door had an electronic lock. Getting a key out of a lockbox and having to share one key between 3 people was not ideal."

"Was a good room with a good amount of space for 4 people. I would go there again if I am in the Shinjuku area."