"The staff courtesy was good"

"Clean and quiet."

"I was not really happy with the room I was given. I booked a normal room, but received a room for an impaired person. I was put in room 1. The shower was a wet floor shower, which was not too bad, but the bed was terrible. The mattress had collapsed and I ended up sleeping ( actually I didn't sleep) in a dip, ended up with body aches."