"I loved this hotel.. the rooms were clean.. the beds were inviting and comfy.. the penthouse bar and pool area looked like fun.. but the room service is a little ehh.. the food was good .. it was just missing items that was necessary .. they never came back with the items so couldn’t really eat the food. "

"Summary: Incredible staff went above and beyond. They just about overcame the issues related to the renovations beginning and being needed for the room in which we stayed. The lobby has already been completed, and looks excellent. I would stay here again after the rooms have been renovated. The rooms are huge by NYC standards and the views are excellent (three bridges!). Details: On top of the rooms being at the end of their natural life, the bathtub and shower valves did not seem to work...

"Great location and staff was super friendly. Rooms were nice and clean and bed was exceptionally comfortable."

"DONT STAY HERE, during the stay the bed had bed bugs, I had beg bug bits on my arm and my partner had it on her leg, the bites were in a curved shape and we even had pictures of it, she even had to throw out all her clothes that was in the luggage, staff agreed to refund us but after we left they changed their words and said they only agreed to partial refund. absolutely crazy."