Find all hotels by Premier Inn in Hidalgo

"Property was beautiful and extremely well keep."

"Rooms where awesome with ocean view but there was a catch, the lights on the porch automaticly come on at dawn until around 11 pm which made the jet tub a little uncomfotable. The food was really bad. At the buffet some items remained all day round when it was supposed to be cycled three times a day. Portions at the resturant where very small, you needed to order two. Then when you ordered two the waiters would get frustrated. We left the resort three evenings for dinner at a cost. Excursion food off the resort was verrrry good. The alcohol drinks where a struggle to take down, way to much sugar mixed with bottom shelf watered down alcohol. If you wanted top shelf you had to tip BIG or be apart of some infinity group which was a scam in itself. If you go dont get pulled in to a sit down to here about infinity, waist of half of a day. The lobby bar was the only one that offered some top shelf options without the hassle. Be prepaired to claim your seats for the pool or beach very early in the am or you will be outta luck. Cabannas by the ocean are totally worth it, 100 usd a day with a waiter non stop and some really good food that is offered no where else on the property. As far as the staff goes we really meet some great people. Fernando and Victor at the beach where the best! Fredy at the front desk was very helpful. "

"We enjoyed a relaxing week, and my kids loved the kid's club. The food could be better, so I didn't give full stars, but overall it was a great holiday."

"great staff-excellent food-clean-friendly."

"Everything was perfect I enjoyed everything . Everyone was so nice , everything was clean will definitely do all of it again . "

"This hotel had probably one of the best buffets we’ve ever had at an all-inclusive. They kept the property extremely clean with the exception of the poolside hamburger hut. I wish we wouldn’t have seen that on our first day, but the rest of the property made up for it! There’s only a small beach area and most of the shoreline along this part of Cancun is rather rocky. All in all, this Riu Palace met our expectations!"

"Best if used as a hotel instead of a "resort". The staff were generally fantastic but the facility shows its age. The breakfast buffet was terrible and very overpriced. Grab a pastry from the market and head into town for lunch. Alcohol was very very expensive if bought outside a meal plan. Some of our bills rivaled LA or Vegas mid high level restaurants, but food was not on par. Spot meals at the sports bar were decent however. "

"Room was average (closer to a 3-star, garden view), but housekeeping was good. The resort claims to be all-inclusive, but there’s a noticeable class system in many areas, which takes away from the experience. Staff were a mix—some very kind, but overall service didn’t feel truly all-inclusive. Expect frequent and aggressive pitches for expensive long-term memberships. Nightly entertainment felt repetitive. Food was especially disappointing for vegetarians, and we even encountered rancid ingredients once at “She” restaurant. Pool seating is also heavily tiered, which felt unusual compared to other resorts. Overall, not the all-inclusive experience we expected."

"Let me start with the check in line, it was horrible. We waited in line for about an hr, and im not exaggerating. I payed through expedia for a ocen view room. I had the pool view with a sliver of ocen view, they said as long as you can see the ocean, its ocean view. Staff told me if i wanted ocean view i would have to pay for a ocean front room. After i pleaded my case the manager did put me at 50% ocean view. The rooms, pool and building was clean and the staff was nice. The gym is very limited, but i was glad they had dumbells and a bench. We only had the breakfast package and the food was good. Checkout was fast. Just make sure you choose ocean front if you wana see the full ocean view. "