Find all hotels by El Cid in Hidalgo

"There were no available lou ge chairs with umbrellas on arrival. I hate when a resort does not have enough for their guests. The food was very little variety, and everything we tried was terrible"

"The staff is awesome from every single department and activity Miss CARMEN from the breakfast buffet is wonderful and Enrique a great bartender The beach is beautiful and hotel is great"

"Wonderful stay. A bit of a hiccup at check in, as seems to be usual at Excellence resorts.. We ordered extra wine to be delivered, but it took a walkback to the front desk after 4 calls and 4 hours to get it delivered. Beach was trashed due to seaweed. Pool areas were fantastic! Otherwise, we had outstanding service and an absolutely wonderful time. The food was amazing. Would go back!"

"This hotel was far beyond my expectations,it’s the best hotel ever,the room was so spacious,clean and with a great view.Breakfast was included which makes the price worth it.I had a difficult time getting to the hotel from the airport (11am-5pm)because the address wasn’t the right one and google maps kept taking me to the wrong place yet it’s just less than 5 minutes from the airport.Nonetheless,I enjoyed my stay and would definitely love to come back!!!Gracias!"

"The staff was awesome...rooms were great. The food was great as well. The beach area was gorgeous. The pools were a little on the small size, but ok. The only recommendation I would make is to have an adults only pool. There is a beautiful kids area which has a pool and waterslides, however it was mostly empty as all of the kids were in the other two pools. "

"I loved the staff, the beach was beautiful, the food could have been better and a terrible experience at the steak house. "

"Amazing Time! Enjoy My Stayed"

"Amazing selection for food and drinks and great location amazing staff coming back with my family forsure"

"The pool entertainment staff was awesome! They rotate the activities a bit every day for variety. The room was a bit small for the 2 large suitcases we brought so one was relegated to the floor. The bartenders were all great and the staff very friendly and accommodating. Lastly, this is a very large property and they have golf carts which can take you anywhere you want to go -- take advantage of them!"