"Firstly I absolutely loved the location snd wonderful views. And the room was a good size space. We arrived late but I believed we were greeted by Yama, hope I got the name right apologies if wrong. Very professional lovely lady. My favourite area was the spa,great steam rooms and I nice pool. Breakfast was ok, I had these lovely veggie sausages. Anything you asked for they would prepare. Most wonderful part was being greeted by Vicky every morning with a smile and having all the guest laughing. This is true customer service Vicky a gem. Even with some staff shortest you could see how professional this hotel all work. Its lovely to see somewhere I'm not seeing the stress on everyone's faces.And I know there was a wedding on. My only gripe was our fan did work but had a dodgy button which didn't. So maybe check everything before adding it to the rooms. Overall I really enjoyed my weekend thanks to all the staff."