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The Heidelberg Exzellenz Hotel

3.5 star property
Hotel in Heidelberg, near Heidelberg Castle

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Photo gallery for The Heidelberg Exzellenz Hotel

Lobby sitting area
Triple Room | 1 bedroom, individually decorated, desk, iron/ironing board
Mini-fridge
Front of property
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio (2 People)

Studio (2 People) | 1 bedroom, individually decorated, desk, iron/ironing board

Studio (2 People)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Single Room

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Double Room

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, individually decorated, desk, iron/ironing board

Triple Room

Highlights

Individually decorated
Heating
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business center

Studio (1 Person)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Single Room

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double Single Use

  • Sleeps 1

About the neighborhood

Map
Rohrbacher Straße 29, Heidelberg, BW, 69115

What's nearby

  • University of Heidelberg Old Campus - 15 min walk - 1.3 km
  • Karl Theodor Bridge - 3 min drive - 1.8 km
  • Marktplatz - 3 min drive - 1.8 km
  • Heidelberg Castle - 4 min drive - 1.8 km
  • University of Heidelberg New Campus - 4 min drive - 2.7 km

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Coffee Nerd - ‬6 min walk
  • ‪Mahlzeit - ‬5 min walk
  • ‪Arbil Imbiss - ‬6 min walk
  • ‪Fresko - ‬5 min walk
  • ‪McDonald's - ‬5 min walk

About this property

The Heidelberg Exzellenz Hotel

Hotel near Heidelberg Castle
The Heidelberg Exzellenz Hotel provides amenities like dry cleaning/laundry services and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, 1 meeting room, and an elevator
  • Laundry services, luggage storage, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and offer comforts such as pillow menus, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 9 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • 1 step to reach entrance
  • Elevator (28 inch wide door)

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

Is The Heidelberg Exzellenz Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at The Heidelberg Exzellenz Hotel?

Self parking is available for EUR 15 per night.

What time is check-in at The Heidelberg Exzellenz Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at The Heidelberg Exzellenz Hotel?

Check-out is at 11 AM.

Where is The Heidelberg Exzellenz Hotel located?

Located in Weststadt, this hotel is within 1 mi (2 km) of Neckar Valley-Odenwald Nature Park and Heidelberg Castle. Schatzkammer and Körperwelten Museum are also within 10 minutes. Heidelberg Seegarten Tram Stop is only a 5-minute walk and Heidelberg-Weststadt/Südstadt S-Bahn is 10 minutes.

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The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 260 out of 433 reviews
Rating 8 - Good. 145 out of 433 reviews
Rating 6 - Okay. 20 out of 433 reviews
Rating 4 - Poor. 4 out of 433 reviews
Rating 2 - Terrible. 4 out of 433 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Walkable to shopping and old town. The room was great (included kitchenette!)
Stayed 2 nights in Apr 2025

10/10

Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Stayed 2 nights in Apr 2025

10/10

Great Location and good Service!
Stayed 2 nights in Sep 2024

8/10

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
Stayed 2 nights in Jan 2025

10/10

Perfect stay!

10/10

The rooms were clean and the place was conveniently located near the station.
Stayed 2 nights in Jun 2024

10/10

Nice place and staff very friendly.
Stayed 2 nights in Jun 2024

10/10

Great location and easy walking to the castle and shopping area.
Stayed 1 night in Apr 2023

10/10

Proximity to Old City; castle, shopping and great dining.
Stayed 2 nights in Oct 2023

10/10

Good hotel and convenient location in a quiet area. Very walkable.
Stayed 2 nights in Jun 2024

10/10

Highly recommend this property! It was perfect :)
Stayed 1 night in Aug 2024

10/10

Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Stayed 2 nights in Aug 2024

10/10

Nice place to stay. Walking distance to old city, wuth plenty of shops and great food. Parking on street could be a challenge, i was looking .
Stayed 1 night in Sep 2024

10/10

Hotel Exzellenz was Excellent!
Stayed 2 nights in Apr 2023

10/10

Great hotel and staff, not the best location, 18 minutes walk from the train station.
Stayed 1 night in Sep 2024

10/10

Kind staff, 10mins walk to old town, 20mins walk to castle.
Stayed 2 nights in Aug 2024

10/10

Very friendly staff and convenient location
Stayed 1 night in Aug 2023

10/10

The property was clean and in a safe location.
Stayed 2 nights in Jun 2024

8/10

A great value and the staff was exceedingly friendly. I’d definiertem stay here again.
Stayed 1 night in May 2023

10/10

Very big room and clean.
Stayed 1 night in Aug 2024

10/10

I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
Stayed 3 nights in Nov 2024

8/10

This was a nice place to stay. The breakfast was good but I don’t know that it was worth the extra cost. Staff were friendly and helpful.
Stayed 2 nights in May 2024

10/10

The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
Stayed 2 nights in Dec 2024

8/10

Convenient to access public transportation.
Stayed 1 night in Apr 2024

10/10

Great location, room and staff. Zero complaints.
Stayed 1 night in Aug 2023