"If I could give more stars for the location I would have, this place is stunning! Waking up in the morning and have breakfast by the sea is priceless. The hotel looks newly refurbished and it is at 3 minutes walk from the train station, very convenient location. The staff was also great, especially at the restaurant for breakfast and dinner, I have got some food allergies and they took extra care which I really appreciated. However, despite doing their very best, they were short staffed and we...

"We were so disappointed as we loved the location and when we got into our room it was very nice apart from the people walking past the room window. The main issue was checking in. The member of staff said the rooms had been delayed which in itself isn’t a major issue. But to be told as the customer I was wrong that check in was only from 3pm and that didn’t mean the room would be ready at that time was mind boggling. Does that mean they can check me in whenever they like? She told us our...

"Wonder positioning of the room with lovely sea view, air conditioning and good facilities. Staff very friendly, helpful and welcoming."

"Staff were particularly helpful and cheerful"

"We booked 3 rooms through Expedia. I thought they were quite expensive for what we paid, 280 each for superior sea view. When we arrived after a long drive taking over 9 hours we were told we only had 2 rooms booked. The manager was gone ages and came back telling us there had been a mistake, tried to blame Expedia and took two members of our party to its sister hotel, the Pedn Olva up the road. It’s a nice hotel but meant our party had been split up. The room in the Pedn Olva was tiny, hot and...