"I stay here because it’s convenient for when I’m travelling, but I can’t get excited when I stay over. The hotel definitely needs modernising. It is very dated. Artex ceiling, dated bathroom, bedroom furniture old and looks tatty. I decided this time to pay for an upgrade. When I went to my room the bed hadn’t been made and there was a dog’s drinking bowl on the carpet. I was given another room, very plain. No pictures on the wall."