"Clean room and clutter free. I had a room with frosted glass windows to the outside, so felt a little claustrophobic. Staff were a little slow in checking me in, making the process feel a little frustrating for a traveller. Overall, I’d rate it a 7/10, and not sure whether I’d stay again at this hotel. No toothpaste, toothbrush, comb, other basic items you’d expect to find at a hotel. It wasn’t cheap, so I expected a little more."
"Amazing 5 star resort! Our family of 5 would definitely stay at The Star Grand again. Excellent service and gorgeous large size rooms with comfy beds and so clean. Views are unbelievable and lots of restaurants to choose from. Walking distance from CBD and South Bank and a CityCat ferry terminal just a 5 min walk from the hotel. Perfect location when visiting Brisbane. Concierge service was extremely helpful in organizing day trips for our family to visit the Gold Coast and Sunshine Coast."
"This hotel is right in the Brisbane Mall, having the perfect location to city shopping, Southbank, and of course Suncorp Stadium. This is our 3rd year staying at this hotel. The staff are great and the rooms are super clean."
"The room ,location were fantastic. But after messaging them 3 times regarding parking i gave up as no one responded to me.We arrived at 3pm check in time paid for parking drove around for 20 minutes trying to find a park very confusing to understand."
"Amazing stay great staff and was given a late checkout for my birthday with a nice bottle of champagne and some lovely cakes . Thank you so much . Room was great the only thing is the shower is a bit outdated but not a problem really .
Will stay again"