Find hotels near Hau'ula Forest Reserve, Hauʻula from SAR 900

"We understood when booking that this unit that construction was extensive, and the room did not have an ocean view. That expectation was clear in the listing and email. However, the photos were misleading. The room featured large, expansive curtains that reasonably suggested there would at least be some type of exterior view. Instead, the “view” was a brick wall directly outside the window. That was disappointing and felt deceptive in how the room was presented online.The room was extremely hot and humid. With a 4:00 p.m. check-in, the room temperature should have at least been comfortable. Communication with property management was frustrating. We were repeatedly reminded that “other guests were fine with the accommodations,” which was not helpful or reassuring. We chose not to stay, and were in the room for less than five minutes. Initially, no refund was offered despite the conditions and concerns. The cleaning fee was eventually refunded only after reminding the property manager that cleaning services would not be necessary since we never used the room.Most disappointing was the overall lack of hospitality and care demonstrated throughout the interaction. For a property in Hawai‘i, we expected at least some sense of “Aloha spirit.” Warmth, understanding, and customer care were lacking.The experience fell well short of expectations due to misleading presentation, parking limitations, poor room conditions upon arrival, and dismissive communication from management."

"It had everything that was advertised. Great view of the ocean, quiet even while construction was happening and a small cute cottage. "

"10/10 vacation location! We wanted to be right on the beach with snorkeling and this property delivers that and much more. Many opportunities to see turtles with a peaceful, private beach. The property is exceptionally clean with everything you need. Close to Laie and groceries. Perfect vacation, thank you! Host is also wonderful and communicative."

"Perfect place to visit North Shore. Close to lots of great things to do. Perfect view of ocean. "

"Great stay every time "

"The door handle to the only door leading to the beach was broken. We asked for it to be fixed it never was during our 6 day stay. Other maintenance issues like master bedroom door lock was broken. Lots of cobwebs on the windows that were on the top part of the A frame. Beach was great and so was the location. We enjoyed our stay other than what we stated above. "

"The condo is in a great location right in front of the beach, which was a major highlight. However, the unit itself needs quite a bit of updating and care. Some fixtures, like the mirror and wall hangings in the bathroom, did not feel secure and fell off the wall.While the space generally matched the listing, it felt outdated and not very appealing upon check-in. There was also significant construction happening in the building in front of the condo, which impacted the overall experience. This was something that iI was informed about a few days before my check-in.Overall, the location is excellent, but the condo would benefit from more attention, maintenance, and updates."

"House was clean and well-maintained."

"Loved our time here at this VRBO! Especially the privacy of the beach, being around the locals, and the location for all our excursions. The only thing that was tough was the lack of AC. Pro-tip: open the back AND front door to really get the breeze going! They stocked the place with bug spray, sunscreen, scuba gear, beach chairs, beach towels… it could not have been better! I did not want to leave. Definitely try and wake up early to catch the sunrise and turtles on the beach at least one of your mornings!"