"The staff at this hotel were fantastic and really were the only reason for the okay score. I believe the hotel is going through a refurbishment and it really does need it. We were in a superior family room in a separate building across the car park/front of the hotel which doesn’t have a bar or restaurant. You have to order room service or walk back to the main building for food or drinks. The room was quite small and dated. The air conditioning didn’t work which was addressed very quickly,...