Find all hotels by Americinn in Harvard, IL from SAR 332

"The Hot Tub was really nice we all enjoyed in it. Pool had balls to play so everyone had fun. Food was nice n big portions could not easily complete it. They need to provide complimentary breakfast instead of paid buffet. Also reception desk should never be left empty someone always needs to be present to attend your clients. One time there were two receptionists at desk but they were busy talking with each other and when I was trying to get operator on phone from my room no one picked up. Also the housekeeping are around the rooms and even if told do not clean the room unless we tell at reception to be cleaned while we are out for couple of hours. Location wise good everything close by. Nice fire pits for families to enjoy snores together and arcade for kids so everyone has something to keep them busy. Thanks to all staff for keeping us entertained and well served. Would love to go again in Summer. "

"The room was nice and pillows were perfect"

"Towels were cheap, sheets did not stay on bed... very old "

"Great place to stay in the area. Clean, comfortable, large room and easy to park. Walkable to the Hard Rock Casino. Very reasonable price! Staff was great! I would stay again!"

"The hot tub could have been hotter. Otherwise, this was a great stay at the Cove. "

"When booking this room I had specifically asked if there was a hot tub and they had said yes but there is not one. Also had asked if they do rides to the casino also said yes but they don’t. Waited in line for a long time on checking into hotel, need more then one person during “peak hours” otherwise it was good. "

"We had to go to the gas station to get a bottle of water to take meds. None on site and machine was broken. Couldn’t change the room temperature so we finally just opened the window. "

"The mattress was very uncomfortable they did flip it but said it wasn't old enough to be changed out, I slept terrible both nights, they did offer to switch rooms but we were all unpacked and only staying two nights!"

"Friendly staff and very well kept"