Top Independent in Hartley Wintney

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Top Hartley Wintney Hotel Reviews

Copthorne Hotel Slough-Windsor

10/10 Excellent

"We were looked after from beginning to end. Matthew checked us in and out. He was very polite and helpful. The room was lovely, no issues at all. Very quiet and beds were so comfy. For breakfast we had the best service I've had outside of a cruise ship. We were looked after by Joy and Jenny who were so attentive and kind. They made our kids feel really important and they loved staying here. Would 100% recommend. Great lego land too!"

The Runnymede on Thames Hotel and Spa

8/10 Good

"The hotel itself is clean, well-maintained, and in a lovely location with beautiful views. Our room was a good size and comfortable. Unfortunately, the service did not meet expectations. Before our stay, I emailed the hotel to ask about extending our checkout time and received no response. During our stay, I made further attempts to speak to someone about this but was unable to get hold of anyone who could help. As we were staying to celebrate our anniversary, this was particularly disappointing. The early checkout time meant the end of our stay felt rushed, and the complete lack of communication from the hotel left us feeling undervalued as guests. While I understand that requests cannot always be accommodated, a response or acknowledgment would have been appreciated. The hotel has a lot of positive qualities, but the poor communication and lack of customer service unfortunately had a negative impact on what should have been a special occasion."