"I would like to give kudos to the staff for their very friendly and helpful service. For example, one particular morning, the safe inside my room would not open (I needed to have access to my cash!) and a call to the front desk requesting assistance was promptly followed by a member of staff (I am sorry, I cannot remember his name) reset the lock code and hey presto, the safe was back into action. This same member of staff also carried my luggage into the hotel and upstairs to my assigned...