"Disappointing. Booked this hotel due to the free Airport Shuttle Bus. Arrived well within the advised operating hours of the shuttle bus. Called the number given by the hotel to be asvised the number was no longer in operation. Was left stranded at Pearson Airport at 21.30 with no option but to get a taxi which cost $36 to travel less than 2km. Would have been better paying more for a better property. Really dissapointing."

"Staff always make a hotel special - the staff were friendly helpful and very professional- we had a great stay and will return"

"The location was great, lots of parking spaces. Breakfast room and bar area very nice. Booked a Kingsize room everything looked tired, windows were dirty, very old and didn’t close properly. Had no bathrobes nor slippers in the room, wanted us to pay extra in a SPA hotel! Noise after midnight wasn’t managed well by staff. The wedding guests went outside for a cigarette and were pretty loud. Also white vans were loading / unloading stuff after midnight and very early in the morning without any...

"Nice central location in a historic building. There were elevator issues and the staircase was a bit of a maze but the staff were helpful and the rooms are clean"

"Just had another night at the White Hart, or favourite place to stay in the lovely town of Harrogate."

"Clean room.Nice dinner Bathroom good do with renovating but I would stay again"

"We enjoyed our visit and the staff were friendly and helpful but the rooms could have been cleaner. The building is old and it shows. Lots of toothpaste splatter on the wall next to sink, dirty paint, worn out carpet and you can hear noise from hallway. We had a great time and location was perfect."

"Comfortable room, good breakfast, plenty parking and friendly staff"