"Location was good and grounds are spacious to sit out and wander about on a dry day. Building and room in need of some TLC. My room had a burnt iron mark on floor, telephone had no line, staff said they were updating lines. Kettle leaked when it boiled. Side table lamp didn’t work. Dirty marks on bathroom door, bath in need of a good scrub. Had no hot showers during my 2 night stay. I called from my mobile, spoke to a gentleman asking to check it in the morning. The tv remote didn’t work, had...

"The Potter suite that I was staying in had the most beautiful view on the lake and the mountains. My comfortable room was being cleaned every day. I can also recommend the bathtub in which I took very relaxing baths. The staff is friendly and accommodated to all of our needs and were overall just very helpful. Taking morning walks to the lake is also something that I enjoyed doing a lot. The hotel truly has a magical garden. I will definitely come back to the Derwentwater Hotel when I visit the...