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"Very professional staff. Convenient for an early flight as the hotel is basically in the parking lot of the airport. If staying longer a park and ride is across from the hotel so you can explore Norwich with out having to drive. "

"Excellent stay, no problems at all, Highly recommended "

"The history of the property and its quietness and closeness to the train station were factors. We were happy with the accommodation as well as the speed of room service."

"The beautiful building and country grounds"

"A great stay. The hotel staff were all brilliant. The room was spacious and spotlessly clean. Breakfast great. Rooms very well designed."

"Very good, friendly staff, spa facilities good although steam not working and showers could do with renewal,food excellent, good service"

"We love this hotel, a few very small things could make a big difference. The hot breakfast is often cold and evening menu needs to be more varied to include traditional fare. The spa facilities are fantastic an overal great stay"

"On arrival we were told by Reception staff that no breakfasts were included in our booking. We had to contact Hotels.com and send them a screenshot of the original booking form before the hotel would honour the contract. It appears that Hotels.com had not communicated the breakfast included option. Our room was not cleaned after day one: the Reception staff said that room cleaning was now an option which has to be requested. After hundreds of stays all over the world, that news was a first for us. The hotel was super, with great amenities. Apart from the above niggles, we’d recommend the hotel to others. "

"An excellent short, relaxing and comfortable stay celebrating an anniversary."