"I booked a room overlooking the trees, as shown on Expedia, for nearly £300 a night to celebrate our anniversary. Instead, I was given the room shown in the attached photos. To say I was disappointed would be an understatement. The moment I saw the room and its “view”, the mood of our anniversary was ruined. This was not what I had booked or expected to receive for nearly £300 a night. When I questioned the view, I was told that it was the only room available and that I would have to pay...

"What a delightful place to stay, to be honest it wasn't my first choice of accommodation in the area, but it will certainly be my "Go To" in the future. The property is magnificent, an absolutely beautiful property with modern rooms with everything you would expect to find in a hotel of this pedigree. Turning to the staff, they are genuinely friendly and helpful in solving any queries which arise (I only had two things that I need clarifying and those were answered effortlessly and with an...