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Maya Boutique Hotel & Spa

4.0 star property
Hotel with a full-service spa, a short walk to Hoan Kiem Lake

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Photo gallery for Maya Boutique Hotel & Spa

Property entrance
Lobby
Superior Double or Twin Room, No Windows | 1 bedroom, minibar, in-room safe, desk
Daily cooked-to-order breakfast (VND 700000 per person)
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room, No Windows

Superior Double or Twin Room, No Windows | 1 bedroom, minibar, in-room safe, desk

Superior Double or Twin Room, No Windows

Highlights

Air conditioning
LCD TV
Frette Italian linens
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Living room | 32-inch LCD TV with cable channels, TV

Deluxe Double or Twin Room, City View

Highlights

Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Double Room, 1 Queen Bed, City View

City view

Junior Double Room, 1 Queen Bed, City View

Highlights

Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, City View

Family Suite, City View | 1 bedroom, minibar, in-room safe, desk

Family Suite, City View

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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About the neighborhood

Map
20 Dao Duy Tu, Hoan Kiem Dist., Hanoi, 08484

What's nearby

  • Quan Chuong Gate - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪AHA Cafe Đào Duy Từ - ‬1 min walk
  • ‪Bánh Mì 14 - Hàng Buồm - ‬1 min walk
  • ‪Banh mi 17 - ‬1 min walk
  • ‪Pizza Lovers - ‬1 min walk
  • ‪Bún chả Nguyễn Siêu - ‬1 min walk

About this property

Maya Boutique Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Maya Boutique Hotel & Spa provides a free daily manager's reception, dry cleaning/laundry services, and a full-service spa. Treat yourself to spa services, such as a body scrub, aromatherapy, or a facial. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a porter/bellhop, and tour/ticket assistance
  • ATM/banking services, multilingual staff, and an elevator
Room features
All guestrooms at Maya Boutique Hotel & Spa include perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: VND 700,000 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 700000 per person
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Asia Star Hanoi
Asia Star Hotel Hanoi
Hanoi Asia
Hanoi Asia Star
Old Quarter Boutique Hotel
Hanoi Old Quarter Boutique
Old Quarter Boutique
Maya Boutique & Spa Hanoi
Maya Boutique Hotel & Spa Hotel
Maya Boutique Hotel & Spa Hanoi
Maya Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Maya Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Maya Boutique Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Maya Boutique Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Maya Boutique Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Maya Boutique Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Ta Hien Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 26 minutes.

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Maya Boutique Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 53 reviews
Rating 8 - Good. 15 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great location and the staff were so helpful and knowledgeable
Stayed 1 night in Mar 2025

10/10

Great location for a great price!
Stayed 3 nights in Dec 2024

10/10

Lovely one night stay at Maya Boutique Hotel. The receptionist was so lovely and gave us great recommendations for Hanoi and Cat Ba island (our next destination). Good central location in the old quarter - would stay here again.
Stayed 1 night in Jul 2024

8/10

Overall our stay was very nice. Receptionists and cleaning ladies are so kind. Breakfast was poor
Stayed 5 nights in Nov 2024

10/10

Staff was amazing. Love them.
Stayed 4 nights in Oct 2024

10/10

The staff was very friendly and always helped us organize our tours. The hotel was clean and the breakfast was great.
Stayed 10 nights in Mar 2023

10/10

Worth paying the extra $10-15/night over cheaper hotels in the Old Quarter with less comfortable rooms. Would stay here again.
Stayed 2 nights in Feb 2023

10/10

The location is the best and breakfast was really good, we enjoyed it very much. Staff and manager were very lovely, truly hospitality service we have been given. Special thanks to Maci, Jimin, Alec and highly recommend it!

10/10

This lovely hotel is hiding behind a small backstreet entrance in old town area of Hanoi. The rooms are really clean and have everything you need for a few nights stay. The staff are friendly and helpful and the location is perfect for exploring Hanoi. Would definitely recommend this place.

8/10

Nice customer service experience. Staff are very friendly and helpfull.
Stayed 1 night in Jan 2023

8/10

No frills but good place if looking for an acceptable accommodation to enjoy the Old Quarter. Staff was helpful in setting up an excursion to Ninh Binh that came in a bit cheaper than a comparable excursion we looked at online.
Stayed 5 nights in Mar 2023

8/10

We loved the staff, if you like downtown life this is the place to go. Right in the middle of the old quarter, crazy traffic, lots of people, noisy and tons of shopping. The rooms are older but clean and like most Asian beef hard.
Stayed 1 night in Feb 2024

10/10

David and Vi and all of the staff were amazing & so helpful! They were the sweetest, hardest working group of individuals we met in Hanoi. The hotel is old and small as its in the Old Quarter of Hanoi, but overall kept very clean. At night, we hung out in the dining area after our long days. Directly across was a pho ga run by a Vietnamese auntie and uncle and man i sure miss her pho ga, so plain but so delicate and delicious, broth is so clean too! I ate if not once, twice a day there and that was pretty much my meals for the day. Hope you will visit America David & Vi. It was great getting to know you and thanks for your hospitality!
Stayed 5 nights in Oct 2024

8/10

nice staff!!! Liked the view on balcony. The staircase is a bit narrow.
Stayed 2 nights in Mar 2023

6/10

The pictures looks much better than the actual condition.
Stayed 3 nights in Feb 2024

8/10

Maya Boutique Hotel is well located, clean and comfortable - everything my gf and I were looking for. What really made our day though, was the most helpfull staff throughout our stay, and even beyond. From the moment we arrived until three nights after we actually checked out, they were doing everything to make our stay in Hanoi a great experience. Thank you very much.
Stayed 2 nights in Jan 2023

8/10

Room was okay and clean but overall nothing special for the price. Breakfast was okay, very simple. Worst part is noise - extremely loud street all night, windows don't block any noise. You hear even the elevator all night as it is a very narrow building. Don't expect a good night sleep if you are a light sleeper.
Stayed 1 night in Apr 2023

8/10

Let me start out by saying that Mrs. Ty was WONDERFUL. She spent time with us giving great suggestions on things to do. She and ALL HER STAFF provided impeccable service for our entire trip. And the location is spectacular! Close to all the things we wanted to experience in Old Quarter. We had two rooms. One was a Deluxe Double (606). This room had significant problems with wifi the whole 3 days we were there. The staff tried to fix it, but to no avail. Also on two of the three days the shower in this room was lukewarm. The other room, Jr suite with a balcony (808), just had just a few hiccups on the wifi. Had to keep using the wifi of other rooms. The elevator went out of order on our last day but the staff communicated it right away and helped me by bringing my luggage down from the eighth floor.
Stayed 3 nights in Dec 2023

10/10

After prolonged problems in transit, Maya Boutique Hotel offered a dependable sanctuary where we could rest and recover. The staff was understanding of our plight and made the compassionate decision to waive the change fee when we could not make the first night of our reservation. We were moved to see the same two or three familiar faces, over and over, working shifts at hours godly and otherwise. One evening, we tiptoed back from a midnight meal to see the gently sleeping form of the receptionist on the lobby couch. My partner described the image as “visceral”, representative of a culture of self-sacrifice. So too did I feel deeply grateful towards the staff for their work ethic and tireless service. As for the property itself, the hotel is situationally ideal and walking distance from all the animated markets and street scenes for which Hà Nội is famous. A steal, though almost too comfortable to be considered budget travel! Don’t hesitate to book; Maya deserves the support.

10/10

The hotel is a tiny boutique hotel and the staff and team are so friendly especially the owner. She’s so accommodating. It’s just in a very busy location which is expected if visiting Hanoi. Lovely breakfast!
Stayed 2 nights in Apr 2025

10/10

Vriendelijk behulpzaam personeel. Prima ontbijt en keurige kamer.
Stayed 4 nights in Apr 2025

8/10

Stayed 1 night in Feb 2025

8/10

Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Feb 2025

8/10

No fue lo que esperaba No es 4 estrellas es un hotel antiguo muy pequeño con personal muy amable Bien ubicado cerca de todo el caos de la ciudad pero por eso mismo muy pero muy ruidoso casi imposible dormir Cama algo incomoda Pero si muy limpio todo Desayuno rico muy bien atendido
Stayed 3 nights in Jan 2025