Find all hotels by Independent in Hannibal, NY

"There were multiple stains on the ceiling. Paid for a room with small kitchen however there were no utensils cups or glasses. Had to request cleaning as they missed two days of refreshing towels and taking out trash. Disappointed as prices were high due to multiple college graduation but inexcusable as to quality and cleanliness of rooms and common spaces. Air conditioner not working properly "

"Breakfast could be better. There were not many options and the eggs tasted funny. There is no coffee maker in the room which is a bit inconvenient. Overall the room and bathroom were clean. Bed was comfortable. Good for a one night stay with family."

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"The property was clean and maintained. It was quiet and easy to get to rooms and amenities."

"My family and I stayed one night on our way to Boston. Having been used to staying at a Holiday Inn & Suites or a Residence Inn by Marriot, staying at this Randolph Hotel in Liverpool a complete disappointment. The facility was worn down looking and the staff were far from accommodating. I would not recommend anyone staying at this location."

"Everything was wonderful"

"If the bed didn’t make my back hurt worse it would be a higher rating. Hard and stiff bed made my back horrible, surgery 8 months ago. Sitting and watching tv hurt my back. The pool was painfully cold, I only got in waist deep. The breakfast was great, and it was very pretty inside with nice art on walls. Two days there killed my back, uncomfortable furniture…. Great tv"

"Upon arrival to the property I was alarmed to find out that it was nothing as what was advertised. I checked in and only stayed for about 45 minutes before needing to vacate due to safety reasons. People using hard drugs in the parking lot, water damage and peeling paint in the room, tv didn’t work and there was no remote. A very unpleasant environment and experience and my fiance and I had our toddler with us. We are still waiting to be refunded by the property and Expedia for our 7 day reservation that we cancelled after 45 minutes at the location. "

"We got exactly what we paid for: great staff, clean and quiet environment, and well-located relative to the highway and university. Only drawback was the breakfast, which was pretty bland and limited. The staff is phenomenal, though; highly responsive and consistently friendly. Will likely book again."