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Redstar Culture Hotel

4.0 star property
Upscale Art Deco hotel near West Lake

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Redstar Culture Hotel

Desk, blackout drapes, soundproofing, free wired internet
Exterior
Desk, blackout drapes, soundproofing, free wired internet
Lunch and dinner served
Lobby
Reviews
7.2

Good

Explore the area

Map
280 Jianguo Road South Shangch, Hangzhou, Zhejiang, 310009
  • Popular LocationWushan Night Market17 min walk
  • Popular LocationWest Lake2 min drive
  • Popular LocationBroken Bridge4 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)29 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room | Desk, blackout drapes, soundproofing, free wired internet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Rainfall showerhead
Deep soaking bathtub
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Living area

Single Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Rainfall showerhead
Deep soaking bathtub
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room | Desk, blackout drapes, soundproofing, free wired internet

Executive Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Rainfall showerhead
Deep soaking bathtub
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Desk, blackout drapes, soundproofing, free wired internet

Business Twin Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Rainfall showerhead
Shower/tub combination
Private bathroom
Deep soaking bathtub
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room

Business Room | Desk, blackout drapes, soundproofing, free wired internet

Business Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Rainfall showerhead
Shower/tub combination
Private bathroom
Deep soaking bathtub
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, blackout drapes, soundproofing, free wired internet

Superior Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Rainfall showerhead
Deep soaking bathtub
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hangzhou

Redstar Culture Hotel is located in Shangcheng, a neighborhood in Hangzhou, and is near a metro station. Wulinmen Wharf and Yunxi Zhujing Scenic Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and No.2 Park. Xihu Tiandi and Zhejiang Science and Technology Museum are also worth visiting.
Visit our Hangzhou travel guideOpens in a new window

What's nearby

  • Wushan Night Market - 17 min walk
  • West Lake - 2 min drive
  • Wulin Square - 4 min drive
  • Broken Bridge - 4 min drive
  • Hangzhou Tower Shopping Mall - 5 min drive

Getting around

  • Chengzhan Station - 5 min walk
  • Hangzhou Station - 7 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 30 min drive

Restaurants

  • 杭州玻璃商店 - 2 min walk
  • 金田中日式烧烤店 - 1 min walk
  • 千食客传世生煎 - 1 min walk
  • 俩客汤包馄饨 - 2 min walk
  • 闽星娱乐厅 - 1 min walk

About this property

Redstar Culture Hotel

Upscale hotel located in Shangcheng
A terrace, dry cleaning/laundry services, and a health club are just a few of the amenities provided at Redstar Culture Hotel. For some rest and relaxation, visit the sauna. The on-site restaurant, JADE DRAGONFLY, offers lunch and dinner. Free WiFi in public areas is available to all guests, along with a business center and babysitting.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • A front-desk safe, a porter/bellhop, and free newspapers
  • An elevator
Room features
All 222 rooms have comforts such as air conditioning, in addition to thoughtful touches like free internet and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • Digital channels, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • JADE DRAGONFLY

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Babysitting services
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop

Business services

  • Business center
  • Conference center (646 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Redstar Culture
Redstar Culture Hangzhou
Redstar Culture Hotel
Redstar Culture Hotel Hangzhou
Redstar Hotel
Redstar Culture Hotel Hotel
Redstar Culture Hotel Hangzhou
Redstar Culture Hotel Hotel Hangzhou

Frequently asked questions

How much is parking at Redstar Culture Hotel?

Self parking is available for a fee. Limited spots are available.

What time is check-in at Redstar Culture Hotel?

Check-in begins at 2 PM.

What time is check-out at Redstar Culture Hotel?

Check-out is at noon.

Where is Redstar Culture Hotel located?

Located in Shangcheng, this hotel is within 1 mi (2 km) of Phoenix Mosque and West Lake. Qinghefang Old Street and Museum of Traditional Chinese Medicine are also within 15 minutes. Chengzhan Station is only a 5-minute walk and Jiangcheng Road Station is 10 minutes.

Redstar Culture Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 12 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

SzuYing, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all
This hotel is fairly clean and has a whole lot of subsidiary services, the staff are friendly and helpful. Other than that, they have a theater right next door and it offers great performances from orchestral concerts to animation showcases, not bad at all.

6/10 Okay

Roebuck, London

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, great location but limited wifi
This hotel is fine - nothing amazing but certainly satisfactory. Some of the reviews have mentioned smoking. Smoking is ubiquitous in China and certainly present in the lobby but we must've been lucky with our room as I didn't detect a hint of smoke on our floor nor any smell in the room. Location is superb as it's a 3-4 minute walk from the train station and also the bus terminus. The staff were very helpful in telling us how to get around and which bus to catch (the 7 or 2 serve the main tourist attractions - sometimes they have a letter prefixed but the route is the same - with the 7 running from the bus station to the Lingyu Temple, past the north shore of the lake). The rooms were absolutely fine with a clean bathroom but only one English TV channel. English language skills vary with the staff but we encountered no problems. Note, however, that wifi is only available in the lobby.

6/10 Okay

Alex, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the price but no Wifi is a big minus
I had a single room for one night. The room was on the small side, but with a nice view and very tastefully appointed for the price range. The appearance and quality of the room was closer to hotels in a higher price bracket. Hotel is located within a 5 minute walk of the train station, which makes it perfect for sightseeing Hangzhou if you are there for only a short while, as I was. The biggest strike for this hotel was the lack of Wifi service, as this is the only hotel I have ever stayed at that did not offer Wifi, in any price range, and it was sorely missed. Staff's English was minimal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
I've traveled a good bit in China and elsewhere so I've seen a wide range of accommodations. If you're staying here, it's not because the rooms are so spectacular as it's not. The place was perhaps at one time very nice, but now is a bit dated, but well maintained. I chose it because it's located within 5 minutes walk from the train station, was reasonably priced and from reading prior reviews, the rooms were clean. Indeed, it was all of those things. The hotel staff have provided everything you could possibly need which is really nice, including wired LAN internet and wireless in the rooms, a couple of apples and a fruit peeler in a bowl awaiting your arrival, bathrobes, toothbrushes, complimentary water (in addition to a fully stocked mini bar/fridge), tea, water heater, etc. The bathroom had a slight odor, like a gym locker, but it wasn't terrible. You get what you pay for so as long as you don't expect greatness, you'll be perfectly content with it. Being near the train station is convenient if you come by train and are staying for a short period, which was the case with me. I was able to check in and drop my things off immediately. In addition, the next day, they held onto my bags after I checked out so I could go around without having to drag around my luggage.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to railway station
We got there early and they accommodated us with an early check in at no extra charge. Close to train station and cheap taxi fare to west lake

6/10 Okay

Rafahats, Medellin-Colombia-S.A.

Liked: Staff & service
This hotel is well located, near to the main rail road station. Staff does not speak much english, hard to communicate with them.
Hotel is fine for two or three days stay. Price is O.K. But carpets on the rooms need to be replaced because they are old and kind of smely. Staff with very poor English, hard to communicate with them all. But friendly and helpful!

6/10 Okay

yang

very dark room
In general, everything is fine for me. However, I found the decoration and light along the corridor and inside the room is *very dark* and make the atmosphere not so right.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
did not like the service
when i reached the hotel, they gave a room for changing next day. In three days, we stayed in 3 different room because of smtg with a big excuse. never stay again in that hotel.

2/10 Terrible

Frequent China traveler, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Fraud Hotel
Redstar will not honor your requests you make on Expedia. Avoid at all costs! I booked a queen size bed room, but once I arrived, I was given a room with a small single bed, not nearly enough for two people. Must avoid at all costs!!!