"One of our favorite places to stay when we are flying."

"I booked my stay through Expedia. When I arrived to the hotel and they went to look up my reservation they stated there were no available rooms when I booked with Expedia. As a matter of fact, there were several more people checking in with the same problem. No one helped me. The hotel was full of people sleeping in their lobby and restaurant area. Where is my refund of 202 dollars by the way?"