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"The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff."

"Cozy, clean room, kind staff."

"This Inn was lovely. I enjoyed the gas fireplace as it was chilly the night I checked in."

"It was a pleasant and simple place to stay."

"NA"

"Our stay at the Fairfield Northampton was great. The room and all common areas were clean. Housekeeping came and made the beds, replenished towels and toiletries with care while we were out. Location was close the downtown with shops and eateries and a 20 minute drive from UMass. The complimentary breakfast and pool was a highlight of our stay. The staff was all super friendly. We look forward to staying again for any our future UMass visits."

"Staff was great! Rooms were clean but showed signs of age. Beds were super comfortable. It is situated right in the middle of town near everything!"

"If you have a chance to stay here, don’t. From a dirty room (beer bottle and trash behind the fridge), to very rough sheets and towels, to lack of an ice machine on the property (I was told to go buy ice at the local minimart), to lack of basic amenities in the room (had to ask for tissues, an iron, and hangers- per instructions in the room), and an incredibly loud A/C unit, I didn’t get a moment’s rest. For what they charged, they should be embarrassed."

"Staff was so friendly and helpful!"

"The only concern I really had was my shower curtain has mold on it . The pool also didn’t feel clean ."

"Very friendly staff. Super comfortable beds. Very clean rooms and well maintained property. Would definitely stay there again."