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"This property had an inoperable jacuzzi - which after a long day hiking was the ONLY REASON I booked this hotel. Too late in the day to make other arrangements we unfortunately had to other recourse than to stay. Expedia should make sure the properties listed have the amenities in working order Unacceptable"

"Great proximity to Lassen National Park! We were happy to find this place so close to the park. The town of Chester is very small so dining options are limited, but we found perfectly good places to eat for both dinner and breakfast. The hotel itself is clean and comfortable, and the staff were friendly and helpful. If you want to arrive near Lassen Park for morning access to the park, this hotel is perfectly located. It worked well for us."