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Hotel Alster-Hof

3.5 star property
Pet-friendly hotel with a sauna connected to the convention center in Hamburg

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Photo gallery for Hotel Alster-Hof

View from property
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Fitness facility
Front of property
Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
The current price is SAR 524
SAR 603 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

8.8 out of 10
Excellent
(45 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Minibar
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double or Twin Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Minibar
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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The price is SAR 317
SAR 403 total
includes taxes & fees
10 Aug - 11 Aug
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About the neighborhood

Map
Esplanade 12, Hamburg, HH, 20354

What's nearby

  • Hamburg City Hall - 10 min walk - 0.9 km
  • Hamburg Messe and Congress - 16 min walk - 1.4 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Reeperbahn - 3 min drive - 2.1 km
  • Elbe Philharmonic Hall - 3 min drive - 2.3 km

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Hofbräu Raucherstüberl Esplanade - ‬3 min walk
  • ‪L'Osteria - ‬3 min walk
  • ‪Jim Block - ‬4 min walk
  • ‪Espresso House - ‬3 min walk
  • ‪Green Papaya - ‬3 min walk

About this property

Hotel Alster-Hof

Hotel near Reeperbahn
Close to Miniatur Wunderland, Hotel Alster-Hof provides a hair salon, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • A front-desk safe, smoke-free premises, and luggage storage
  • Multilingual staff, free newspapers, and a 24-hour front desk
  • An elevator, a TV in the lobby, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 108 rooms include amenities such as free WiFi, safes, and minibars. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • HDTVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 17 2025 to November 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Is Hotel Alster-Hof pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Alster-Hof?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alster-Hof?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Where is Hotel Alster-Hof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Casino Esplanade and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 2 mi (3 km). Stephansplatz U-Bahn is only a 2-minute walk and Gaensemarkt U-Bahn is 5 minutes.

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Hotel Alster-Hof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 1008 reviews
Rating 8 - Good. 469 out of 1008 reviews
Rating 6 - Okay. 86 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 4 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near everything.
Stayed 2 nights in Nov 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It located near the station and the opera house. It is very convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Amenities
What a stunning old world hotel. Perfect position in Hamburg with classic rooms
Stayed 1 night in Mar 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for touring or finding a quiet lovely spot to rest in.
Stayed 1 night in Aug 2024

10/10 Excellent

KIYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility looks old but has been renovated and the rooms are very clean. Breakfast is good and location is great.
Stayed 1 night in Jun 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 2 nights in Jun 2024

10/10 Excellent

Peder

Z
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new
Stayed 1 night in Feb 2024

6/10 Okay

gloria

Liked: Staff & service
The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.
Stayed 1 night in Jul 2024

8/10 Good

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

A delightful family-run hotel just 50 or so yards from the Stephanplatz Ubahn station. Comfortable and compact rooms (a little too compact perhaps) and an excellent breakfast. The desk staff are charming and helpful (except for one grumpy young man during the day) and the hotel is remarkable value for money. Congratulations.
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me!
Stayed 1 night in Sep 2024

8/10 Good

Mr Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price

Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr hilfsbereites und freundliches Personal
Stayed 1 night in Jul 2025

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Unterkunft, tolle Lage.
Stayed 1 night in Jul 2025

8/10 Good

Gerhard

Liked: Cleanliness, staff & service
Gute Lage. Mit öffentlichen Verkehrsmitteln gut zu erreichen. Personal hilfsbereit und freundlich. Einrichtung zum Teil in die Jahre gekommen.
Stayed 2 nights in Jul 2025

4/10 Poor

Vanessa

Disliked: Cleanliness
Leider nicht gut
Stayed 1 night in Jul 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Frau Hocker war sehr professionell!
Stayed 1 night in Jul 2025

10/10 Excellent

Axel

Liked: Cleanliness, amenities, property conditions & facilities
Die Lage für Aufenthalte im Stadtzentrum ist ideal, der Service ist überdurchschnittlich.
Stayed 3 nights in Jul 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hatte ein renoviertes Einzelzimmer straßenseitig. Das Zimmer war sehr schön, da gibt es nichts zu bemängeln. Einzig die Lage direkt neben den Lift war nicht optimal, wegen dem Lärm der anderen Gäste. Das Frühstück ist OK, die Auswahl sehr begrenzt, deshalb ein Stern Abzug. Das Personal ist aber überall sehr freundlich.
Stayed 1 night in Jul 2025

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal und nahe am Hauptbahnhof gelegen (ca. 1km). Die Möbel sind zwar sxhon älter, trotzdem sauber und gut erhalten. Das Bad war schön modern. Kleine Frühstücksauswahl, aber trotzdem sehr lecker. Sehr nettes Personal. Aufgrund der Straße vor der Tür war es etwas lauter in dem Zimmer. Für nicht empfindliche Ohren allerdings auszuhalten.
Stayed 1 night in Jul 2025

6/10 Okay

Bernd

Stayed 1 night in Jul 2025