"A stranger was given a keycard to our room and wandered in while my wife was changing. When I told reception about this very serious and potentially dangerous issue, she said "Well what do you expect me to do about it?""

"Lift not working for the duration of my 3 night stay. Room was comfortable. Carpet on stair areas need cleaning. Breakfast was ok. Convenient for Babraham campus. Decent restaurant next door"