ابحث عن فنادق بالقرب من Ha Noi Gallery، في منطقة هانوي من SAR 178

"The room we received on our first night was quite small and cramped, which left me disappointed. I initially posted a review expressing my dissatisfaction. However, the following morning, Cindy, a hotel representative, reached out to me and kindly offered to move us to another room with a much better layout. It made a significant difference in our experience, and we truly enjoyed the rest of our stay. I really appreciate Cindy’s prompt response, professionalism, and genuine effort to ensure...

"Very friendly"

"チェックアウト後も、プールそばのシャワーを使えたので、深夜便に乗る私たちにとってありがたかったです。"

"Great location! Walkable to everything, shopping, restaurants, etc., including the lake is right there! Cute rooms with balcony or terrace! Front desk staff were all very friendly! There was a miscommunication about our room, but Hannah stepped up, turned the situation around 100% better and gave us excellent service! Hanna & the manager turned my experience back into a 5/5 experience, making me want to come back, stay again, & recommend to others, Hanoi La Selva Hotel is the place to stay in...

"Attentive to every need. Buffet is great."

"We had some room charges for food and spa. We signed the receipt which included taxes and service fees for each right after them. When we checked out, these were included in our room charges, and then taxes and fees were added again. Tax on taxes? Service fees on service fees? I insisted they be removed and they did so reluctantly. I wonder how many others noticed this ?"

"Staff was really helpful but amenities were not properly maintained at all. Especially rooftop jacuzzi and gym."

"ホテルは旧市街にあり観光、買物にも便利な場所にあります。ホテルの真向かいのマッサージ屋さんは安くはないけど清潔でよかった。ホテルの朝食は品数も多くどれも美味しい。シャワーも熱いお湯が十分に出ました。スタッフはとても親切に接してくれましたし何の不満もなく3泊過ごしました。大変良いホテルでした、ありがとうございました。"

"Excellent"

"They always clean our room and staff are very hospitable!!"

"Overall, we enjoy our stay very much. As mentioned from other reviews, the staffs were excellent and took care of us beyond any 5 star hotel. Thank you for a wonderful stay."

"Overpriced! I only paid for the location."

"Pros: staff were very good, location was good, aircon worked well, room was clean Cons: public area was dirty (elevator, hallways), some lights didn’t work in the room, bathroom dark because of this, no rooftop restaurant ( apparently under renovation) didn’t see a spa. over head fan didn’t work.. there was a stand up fan in the room. Wifi slow."

"We had a great stay at this hotel. The room was clean, comfortable and well maintained, the staff were friendly and helpful, and the facilities were excellent. The location was convenient, and everything made for an enjoyable and relaxing experience. Would happily stay here again and recommend it to others."

"This hotel was in a great location as it was right in the middle of the hustle and bustle and within easy walking distance of everything. Only downside of that of course is it is very noisy. Staff were phenomenal and couldnt do enough for us. Breakfast had a great selection. The rooms were nice and spacious and well accommodated our family of four. Would definitely recommend staying here...just bring ear plugs though if you are a light sleeper."

"Wir hatten einen tollen Aufenthalt. Leider ging unser Gepäck auf dem Hinflug verloren für 3 Tage. Die Mitarbeiterinnen haben für uns regelmäßig beim Lost and Found nachgefragt, wie die Lage ist, da es nur eine Telefonnummer gab. Leider kam unser Gepäck erst an, als wir Hanoi verlassen haben. Sie haben das Gepäck für uns angenommen und bewahrten es ein paar Tage auf, bis wir wieder in Hanoi waren und es abholen konnten. Sie gaben uns tolle Tipps, um erstmal Kleidung und Co. für die Übergangszeit...