ابحث عن فنادق بالقرب من Ha Noi Gallery، في منطقة هانوي من SAR 181

"L’hôtel est très bien placé. Le personnel était charmant. Le petit déjeuner excellent et varié. La chambre était également très confortable tant pour la literie que pour la salle d’eau. Je remercie plus particulièrement Cindy ( Customer service team) de sa gentillesse et son efficacité 😊"

"Good location, good staff"

"Very friendly"

"飛行機が遅延して寝るだけになってしまったのが勿体ないくらい素敵なホテルでした。 施設自体はそう新しくはないものの清潔感がありシッカリ管理されており、スタッフの対応も素晴らしかったです。"

"We booked the owner's suite and I used the external room as my YouTube editing studio. I like the fruit provided and I liked the private Terrace. The morning buffet was excellent - so many options. The staff was very attentive and assisted us with a Cyclo tour in the Old Quarter which included Train Street. We were on a Pre-Paid Ha Long Bay cruise and this hotel was recommended to stay and was the pick up point. I enjoyed our stay here and the Red Bean restaurant was extremely good. I would...

"I arrived late for check-in, but I had already informed the hotel ahead of time. When I arrived, the entire place was dark, the lights were off, and the entrance was locked. A staff member eventually came to open the door but wasn’t very friendly or helpful. I even struggled to find my room and received little assistance. To make things more confusing, there are three different hotel locations, and the room I was given wasn’t what I had originally selected or expected when booking. Breakfast...

"This property is considered luxury, but my room had mold on the ceiling and inconsistent hot water. Location and staff are great but room quality less so."

"We had some room charges for food and spa. We signed the receipt which included taxes and service fees for each right after them. When we checked out, these were included in our room charges, and then taxes and fees were added again. Tax on taxes? Service fees on service fees? I insisted they be removed and they did so reluctantly. I wonder how many others noticed this ?"

"ホテルは旧市街にあり観光、買物にも便利な場所にあります。ホテルの真向かいのマッサージ屋さんは安くはないけど清潔でよかった。ホテルの朝食は品数も多くどれも美味しい。シャワーも熱いお湯が十分に出ました。スタッフはとても親切に接してくれましたし何の不満もなく3泊過ごしました。大変良いホテルでした、ありがとうございました。"

"Staff was really helpful but amenities were not properly maintained at all. Especially rooftop jacuzzi and gym."

"Our room was very clean and everyone we dealt with was very nice. The hotel is in a perfect spot for checking out the old Hanoi. Plenty of shops and restaurants very close"

"Overpriced! I only paid for the location."

"Wir hatten einen tollen Aufenthalt. Leider ging unser Gepäck auf dem Hinflug verloren für 3 Tage. Die Mitarbeiterinnen haben für uns regelmäßig beim Lost and Found nachgefragt, wie die Lage ist, da es nur eine Telefonnummer gab. Leider kam unser Gepäck erst an, als wir Hanoi verlassen haben. Sie haben das Gepäck für uns angenommen und bewahrten es ein paar Tage auf, bis wir wieder in Hanoi waren und es abholen konnten. Sie gaben uns tolle Tipps, um erstmal Kleidung und Co. für die Übergangszeit...

"Pros: staff were very good, location was good, aircon worked well, room was clean Cons: public area was dirty (elevator, hallways), some lights didn’t work in the room, bathroom dark because of this, no rooftop restaurant ( apparently under renovation) didn’t see a spa. over head fan didn’t work.. there was a stand up fan in the room. Wifi slow."

"We had a great stay at this hotel. The room was clean, comfortable and well maintained, the staff were friendly and helpful, and the facilities were excellent. The location was convenient, and everything made for an enjoyable and relaxing experience. Would happily stay here again and recommend it to others."