Novotel Ha Long Bay

Bayside hotel with bars and a fitness center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pool
Breakfast available
Gym
Room service
Parking included

SAR 143 total

includes taxes & fees

5 Aug - 6 Aug

Room options

All rooms

1 bed

2 beds

Showing 13 of 13 rooms

Junior Suite, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Blackout drapes/curtains

Bathrobes

Rainfall showerhead

Private bathroom

Sleeps 4
1 King Bed

Superior Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Sofa bed

Blackout drapes/curtains

Bathrobes

Rainfall showerhead

32.0 sq m
Sleeps 4
1 King Bed

Superior Room, 1 King Bed

Wonderful

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Blackout drapes/curtains

Bathrobes

Rainfall showerhead

Private bathroom

32 sq m
Sleeps 4
1 King Bed

Standard Twin Room, 2 Twin Beds

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Sofa bed

Blackout drapes/curtains

Bathrobes

32 sq m
Sleeps 4
2 Twin Beds

Executive Room, 2 Twin Beds

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Blackout drapes/curtains

Bathrobes

Rainfall showerhead

Private bathroom

Sleeps 4
2 Twin Beds

Standard Room, 1 King Bed, Bathtub

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Blackout drapes/curtains

Bathrobes

Rainfall showerhead

Private bathroom

Sleeps 4
1 King Bed

Superior Room, 1 Queen Bed, Bathtub, Bay View

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Blackout drapes/curtains

Bathrobes

Rainfall showerhead

Private bathroom

Sleeps 4
1 Queen Bed

Standard Room, 1 King Bed

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Memory foam bed

Sofa bed - double

Blackout drapes/curtains

32 sq m
Mountain view
Sleeps 4
1 King Bed

Standard Twin Room, 2 Twin Beds, Bathtub

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Sofa bed

Blackout drapes/curtains

Bathrobes

32 sq m
Sleeps 4
2 Twin Beds

Superior Room, 2 Twin Beds, Balcony

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Sofa bed

Blackout drapes/curtains

Bathrobes

32 sq m
Sleeps 4
2 Twin Beds

Executive Room, 2 Twin Beds, Bay View

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Blackout drapes/curtains

Bathrobes

Rainfall showerhead

Private bathroom

Sleeps 4
2 Twin Beds

Superior Twin Room, 2 Twin Beds

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Sofa bed

Blackout drapes/curtains

Bathrobes

32 sq m
Sleeps 4
2 Twin Beds

Executive Room, 1 King Bed

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Blackout drapes/curtains

Day bed

Bathrobes

42 sq m
Sleeps 4
1 King Bed

About the neighborhood

160 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh, 36000

What's nearby

Bai Chay Beach - 8 min walk - 0.7 km
Dragon Park - 13 min walk - 1.1 km
Ha Long International Cruise Port - 2 min drive - 2.2 km
Ha Long Night Market - 4 min drive - 3.3 km
Halong Bay Marina - 6 min drive - 5.5 km

Getting around

Ga Ha Long Station - 13 min drive
Haiphong (HPH-Cat Bi) - 53 min drive

Restaurants

‪Papa‘s BBQ - ‬10 min walk
‪Cong Ca Phe - ‬7 min walk
‪Novotel Lobby Bar - ‬1 min walk
‪Công Viên Hoàng Gia - Royal Amusement Park - ‬1 min walk
‪Nha Hang Vietnam - ‬5 min walk

About this property

Novotel Ha Long Bay

Upscale hotel near Bai Chay Beach

Located close to Typhoon Water Park and Dragon Park, Novotel Ha Long Bay provides a poolside bar, a terrace, and shopping on site. The on-site restaurant, Square restaurant, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.

You'll also find perks like:

An outdoor pool and a children's pool, with sun loungers and pool umbrellas
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
Coffee/tea in the lobby, wedding services, and a 24-hour front desk

Room features

All 225 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.

More amenities include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
LCD TVs with satellite channels
Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Similar properties

Pool
Breakfast included
Spa
Parking included

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 425,000 per person
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Lobby Lounge Bar
Poolside bar
Square restaurant

Things to do

Children's pool
Gym
Outdoor pool
Shopping
TV in common areas

Family friendly

Children's pool
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

4,090 square feet of conference space
7 meeting rooms
Business center
Computer station

Outdoors

Barbecue grill
Garden
On the bay
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
11 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided

Entertainment

LCD TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
Tea bags/instant coffee

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for VND 800000 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately VND 425000 per person
Airport shuttle fee: VND 1190000 per vehicle (one-way)
Rollaway bed fee: VND 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Ha Long Bay Novotel

Novotel Ha Long Bay

Novotel Hotel Ha Long Bay

Novotel Ha Long Bay Hotel Halong Bay

Novotel Halong Bay

Novotel Ha Long Bay Hotel

Novotel Ha Hotel

Novotel Ha

Novotel Ha Long Bay Hotel

Hotel Novotel Ha Long Bay Ha Long

Ha Long Novotel Ha Long Bay Hotel

Hotel Novotel Ha Long Bay

Novotel Ha Long Bay Ha Long

Novotel Hotel

Novotel

Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Ha Long

Novotel Ha Long Bay Hotel Ha Long

Frequently asked questions

Does Novotel Ha Long Bay have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Novotel Ha Long Bay?

As of 22 Rajab 2025, prices found for a 1-night stay for 2 adults at Novotel Ha Long Bay on 21 Shaʻban 2025 start from $37.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Ha Long Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Ha Long Bay?

Self parking is free at this property.

What time is check-in at Novotel Ha Long Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Ha Long Bay?

Check-out is at noon.

Does Novotel Ha Long Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1190000 per vehicle applies.

Where is Novotel Ha Long Bay located?

Located in Bai Chay, this hotel is within a 15-minute walk of Bai Chay Beach, Dragon Park, and Typhoon Water Park. Ha Long International Cruise Port and Ha Long Night Market are also within 3 mi (5 km).

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Novotel Ha Long Bay Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

tien hoang

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service personnel excellent

Stayed 2 nights in May 2025

8/10 Good

Ben

27 April 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and well situated property with lots to do in walking distance. Staff was friendly and helpful, but the bed was not up to par. It was hard and springy like sleeping directly on a box spring. It was pretty bad.

Stayed 2 nights in Apr 2025

10/10 Excellent

husna

28 November 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were friendly and the food in their restaurant was lovely.

Stayed 2 nights in Nov 2023

10/10 Excellent

Jamie

31 July 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed the food from the restaurant. Hotel staff were helpful.

Stayed 1 night in Jul 2023

10/10 Excellent

poonam

22 November 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Nov 2024

10/10 Excellent

XUAN TRU

24 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Room Design

Stayed 2 nights in Jul 2023

6/10 Okay

Thomas

25 November 2022

Liked: Staff & service, amenities

The staff was great but the hotel could use a makeover.

Stayed 1 night in Nov 2022

10/10 Excellent

ASHOK

15 November 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality with Smile at Novotel Halong Bay

We stayed 4 nights at NOVOTEL Halong bay our stay was comfortable relaxing . Most of staff was friendly & halpful . Special mention of Ms Trang at reception always go to extra mile to see smile on guest face & staff at time of BF

Stayed 4 nights in Nov 2022

8/10 Good

Emily

5 December 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places to eat tho, and the bay cruise we did was as beautiful as we imagined.

Stayed 2 nights in Dec 2024

10/10 Excellent

Van Duc

25 December 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi

Stayed 2 nights in Dec 2023

10/10 Excellent

Karen Jean

6 March 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff! I asked for dessert, the first two nights, of my stay, and there wasn’t any. One of the staff gifted me a slice of brownie cake, the following day. She also came to the pool area with hot tea and cookies. My final night there, the kitchen staff sent out dessert for me!

Stayed 5 nights in Feb 2023

6/10 Okay

John

19 June 2023

Liked: Staff & service

Hotel outside and surrounding looking good but in the room need maintenance. Water leaking in the taps of the bathroom. Hotel have a distance 1/2 km walking down to the beach inconveniences for whoever not good walking🙂

Stayed 5 nights in Jun 2023

8/10 Good

James myongtong

22 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i could not sleep beacause It was performimg and concert late at night in front of Hotes of City hall park area and Too many kids chatttering in the corridors of the hotel does not take any restrictions

Stayed 2 nights in May 2023

8/10 Good

Nigel

9 October 2023

Liked: Amenities

Bar food ok not restaurant food some unavailable told us 20 minutes after we ordered chicken was so tough couldn’t eat it

Stayed 3 nights in Oct 2023

4/10 Poor

Sebastian

19 October 2023

Liked: Staff & service

This hotel is not suitable for families with young children. There is loud music until midnight every day. The backside of the building is partly damaged. The carpark has no proper lightnings and is messed up with a lot of old stuff (motor cycling parking). Inside our apartment there have been a lot of ants. Generally this hotel has seen his best years already and need to be maintained significantly.

Stayed 2 nights in Oct 2023

2/10 Terrible

Chi

3 April 2023

Disliked: Staff & service, amenities, property conditions & facilities

We were given our rooms on the 10th floor. Upon walking out of the elevator, the entire floor was pitch black like a horror movie. We stood there with our phone flashlights for about 5 minutes and still nothing. Started freaking out as a group so went back to the elevator and found a hotel wall phone. Yikes… what an experience! An empty hotel with no greeters or anyone working the front entrance, then a pitch black level to our hotel room. Never again

Stayed 1 night in Apr 2023

4/10 Poor

Tan

13 June 2024

Liked: Cleanliness, staff & service

My room 916 has several issues. It is not soundproof, and I can hear the kids next door screaming and playing. The drainage in the shower stall is clogged with hair. The toilet does not have a bidet sprayer. The mini-fridge is old. The hotel is located near the city square, where they play loud DJ music until midnight, which is a nightmare for anyone who wants to rest. My wife has to wear her AirPods to block out the loud music. The outdoor pool on the first floor does not have a dressing room. As a result, guests after swimming need to return to their rooms to change their clothes, which inevitably wets all the elevators. The food is average or below average. Overall, I would not recommend this hotel.

Stayed 2 nights in Jun 2024

10/10 Excellent

tien hoang

8 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Service personne excellent

Stayed 1 night in May 2025

8/10 Good

Katja

6 February 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Feb 2025

8/10 Good

Ricardo

1 January 2025

Stayed 4 nights in Dec 2024

8/10 Good

CHUL

20 December 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

KIM WON HEE

27 November 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Ross

9 November 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

9 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2024

8/10 Good

Tuan

19 June 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jun 2024

Novotel Ha Long Bay

Choose dates to view prices

Photo gallery for Novotel Ha Long Bay

Reviews

Popular amenities

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds

Highlights

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds

Highlights

View all photos for Standard Room, 1 King Bed, Bathtub

Standard Room, 1 King Bed, Bathtub

Highlights

View all photos for Superior Room, 1 Queen Bed, Bathtub, Bay View

Superior Room, 1 Queen Bed, Bathtub, Bay View

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Standard Twin Room, 2 Twin Beds, Bathtub

Standard Twin Room, 2 Twin Beds, Bathtub

Highlights

View all photos for Superior Room, 2 Twin Beds, Balcony

Superior Room, 2 Twin Beds, Balcony

Highlights

View all photos for Executive Room, 2 Twin Beds, Bay View

Executive Room, 2 Twin Beds, Bay View

Highlights

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds

Highlights

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Novotel Ha Long Bay

Languages

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Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets