Grand Halong Hotel

3.5 star property
Comfortable Ha Long hotel in Bai Chay with free valet parking

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July 2024

Photo gallery for Grand Halong Hotel

Interior
Outdoor pool
Exterior
Grand Suite, Sea View | Minibar, in-room safe, desk, free WiFi
Designer toiletries, hair dryer, bathrobes, slippers
Reviews
6.6

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • SpaSpaSpa
  • GymGymGym
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service

Most relevant reviews

Room options

Deluxe Room, Sea View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Designer toiletries
Minibar
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Designer toiletries
Minibar
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Grand Suite, Sea View

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Designer toiletries
Hair dryer
Shower/tub combination
Private bathroom
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Frequently asked questions

Does Grand Halong Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Halong Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Halong Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Grand Halong Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Grand Halong Hotel?

Check-out is at 11:30 AM.

Does Grand Halong Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle fee applies.

Where is Grand Halong Hotel located?

Located in Bai Chay, this hotel is within a 10-minute walk of Sun World Ha Long Park and Queen Cable Car. Sun Square and Bai Chay Beach are also within 15 minutes.

Grand Halong Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 3 out of 11 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Linn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The worst hotel I have ever been to!
Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After one hour, when the wedding party had left, we were welcome into the restaurant to eat. It was dirty everywhere from the party and the staff was cleaning and shouting to each other. When we finally got out food, we found black hair in BOTH of our foods… One other day, the breakfast buffet was supposed to start at 06:00, bur when my friend arrived at the restaurant nothing was there! She went back to the room and them down again a bit after 07:00, and still nothing was there. The staff told her she could get friend rice and dessert (for breakfast???), and that the buffet was not available that day because there were so few guests. After fighting with the reception, she got them to take out some omelets, bread, marmalade and watermelon. We talked to the manager on the phone, but after interrupting us multiple times, she refused to give us any more discount than 10% and hung up on us. We have never been so disrespectfully treated in our whole lives! Never stay at this hotel!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great.
Stayed 2 nights in Apr 2019

8/10 Good

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Julia, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Needs time to settle in
Aircon died, and they moved us from room to room at 5am and it seemed there was a bigger problem than just the units on our floor. They were trying to be helpful, but it wasnt happening. They shouldve dealt with it better. Its a brand new hotel, still need some character and time to settle in. Im sure in a year or two it will be a lot better

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
The hotel had great facilities and amenities. It is in a great location.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star maybe a 2 star
Hard beds , bad freafast , rooms not clean , staff speaks no English

2/10 Terrible

Ashwin, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad hotel.. Please do not bother booking here.
We had thre most memorable experience at all of the hotel's prior to arriving at Grang Halong hotel. Firstly the hotel seemed very deserted. They were working at less than less half their staff strength. Very dilapidated rooms and bad attitude of the staff. Breakfast was so bad that I have no words to explain. The food looked just. Very stale. I suggest rather sink on a junk boat in Halong bay then live on this ramshackled hotel.

8/10 Good

Teru

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
コンセントがほとんどないので、充電が大変だった
Stayed 1 night in Aug 2019

8/10 Good

민우

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔후기
버스터미널과도 거리가 멀지않고 바로 앞에 야시장도 있어서 좋은 숙박 위치라고 생각합니다.
Stayed 1 night in Feb 2018

10/10 Excellent

youngchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대체적으로 만족합니다.. 그런데 욕조 물나오는것이 고정되 있어 샤워할때 무척 불편했음
Stayed 2 nights in Sep 2017