Find all hotels by Millennium Hotels in Guildford from SAR74

"There should be a lift from the basement car park to the reception. Difficult to carry luggage up the stairs. Some of the the doors were heavy to open. The car park has a width limit to enter which in my view is not necessary. Car park was tight with space. There should be a hand held shower in the bath. Difficult to reach the rose, to change position and therefore made a mess on the floor. Easy to slip. These are constructive comments and hope it helps to improve facilities."

"Very impressed with the attitude and helpful staff at The Copthorne- it’s very difficult during COVID but Peter and Toni do their best to ensure everything available is explained fully and keep a smile on their face throughout! All the staff were very very pleasant and the hotel might require an update after the covid recovery but it’s very clean warm comfortable and value for money Thank you "

"Four day stay was cancelled on arrival by hotel due to it being used for Government Quarantine Service, we were only allowed a new night stay and had to make our own alternative arrangements. Management were apologetic but didn’t resolve issue of us having no accommodation for 3 nights and no notice. Do not use this hotel Still awaiting refund 😡"