"Great place - rooms are great, comfy bed, welcome green and blacks chocolate. Staff are lovely at check in and the breakfast staff are fantastic, work hard and fast - really impressed. Only thing I don't like is the 'write on paper' check in part - especially every time you come back, would be nice to be digitally stored but in the greater scheme of things its nothing."

"Parking was easy and free during our stay. Too few staff with too much to do. We were not offered desert after our main meal and gave up waiting for anyone to check if we would like a desert! Overall the property needs a refresh as if is tired."

"Super restaurant vraiment pas cher dans le plus pur style anglais. Pdj copieux et bon. Prix vraiment sympa Personnel moyennement aimable. Chambre un peu miteuse, juste bien pour dormir. Petites fenetres la rendant sombre"

"Clean room and staff were friendly. Perfect location in Alton."

"We stayed at several hotels in England and this was one of our favorites. It didn’t have an elevator but the young man (I wish I knew his name) was SO helpful, carrying our bags upstairs for us, answering questions. We were able to keep our luggage there the day we checked out while we went downtown (and the young man carried them up to and from the third floor for us!). The food at the restaurant was good and the staff very friendly. It was close to the train station which was convenient."

"Very enjoyable stay. The staff were outstanding always ready to help."