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Aparthotel

Hotel Fontabella

4.0 star property
Pet-friendly aparthotel with free parking connected to a shopping center in Guatemala City

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Photo gallery for Hotel Fontabella

Loft, Kitchen, City View | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Premium Suite, Kitchen, City View | View from room
Deluxe Suite, 2 Bedrooms, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes
Premium Suite, Kitchen, City View | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Deluxe Suite, 2 Bedrooms, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes

Popular amenities

  • Kitchen
  • Bar
  • Spa
  • Pet friendly
  • Breakfast available
  • Outdoor Space

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Suite, Kitchen, City View

Premium Suite, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 75 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Kitchen, City View

Loft, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes

Loft, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen, City View

Deluxe Suite, 2 Bedrooms, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 2 Bedrooms, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 2 King Beds

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About the neighborhood

Map
Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • Oakland Mall - 6 min walk - 0.6 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 11 min walk - 1.0 km
  • La Aurora Zoo - 17 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive

Restaurants

  • ‪Montano Steak House - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tre Fratelli - ‬1 min walk
  • ‪Frisco Grill Fontabella - ‬3 min walk
  • ‪Café Barista - ‬3 min walk

About this property

Hotel Fontabella

Pet-friendly aparthotel with free parking connected to a shopping center in Guatemala City
A fitness center, a bar/lounge, and a sauna are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, spa services, and a business center. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a coffee/tea maker.
Hotel Fontabella offers 33 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

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Property amenities

Pool/Spa

  • Sauna
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: GTQ 90 for adults and GTQ 90 for children
  • A bar/lounge
  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: GTQ 400 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 15 lbs per pet
  • Fee: GTQ 280 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 280 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 15 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 400.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 90 for adults and GTQ 90 for children
  • Airport shuttle fee: GTQ 160 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 280 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

H&F Hotel Fontabella Guatemala City
H&F Hotel Fontabella
H&F Fontabella Guatemala City
H&F Fontabella
H F Hotel Fontabella
Hotel Fontabella Aparthotel
Hotel Fontabella Guatemala City
Hotel Fontabella Aparthotel Guatemala City

Frequently asked questions

Is Hotel Fontabella pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 15 lbs per pet. There's a fee of GTQ 280 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Fontabella?

Self parking is free at this property.

What time is check-in at Hotel Fontabella?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Fontabella?

Check-out is at 1 PM.

Does Hotel Fontabella provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of GTQ 160 per vehicle applies.

Where is Hotel Fontabella located?

Located in Zona 10, this aparthotel is within a 15-minute walk of Plaza Fontabella Shopping Center and U.S. Embassy in Guatemala. Avia Mall and The Village Shopping Center are also within 10 minutes.

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Hotel Fontabella Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 152 reviews
Rating 8 - Good. 24 out of 152 reviews
Rating 6 - Okay. 10 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 7 out of 152 reviews

9.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities, communication
Hotel Fontabella is an amazing property. Centrally located and so many food options are available within the hotel property. The Staff is superb, Sofia and the rest of the staff took excellent care of us during our stay. We will be returning in 6 months and really look forward to staying with Hotel Fontabella.
Stayed 8 nights in Jun 2025

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and great apartment
Stayed 3 nights in Jun 2025

10/10 Excellent

Lesli

Liked: Cleanliness, property conditions & facilities, communication
Great place
Stayed 7 nights in Apr 2025

10/10 Excellent

Justina

Liked: Cleanliness, property conditions & facilities, communication
This hotel was amazing and it smelled so good. Walking distance from the Oakland Mall, lots of onsite restaurants and walking distance from Cielto, a delicious upscale dinning experience. This is a must stay
Stayed 3 nights in May 2025

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities, communication
Don’t need to leave once you check in as everything you need is under one roof……shopping, dining, entertainment, spa, bookstore, cafes, etc. terrific!
Stayed 2 nights in May 2025

10/10 Excellent

Irena

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed suites with exceptionally luxurious bed and bedding. Kitchen and living space is modern and comfortable. Very clean! Highly recommended.
Stayed 2 nights in Jun 2025

8/10 Good

Benoit

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is very well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis Enrique

Liked: Cleanliness, property conditions & facilities, communication
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel and amazing suite. It’s like having your own full equipped apartment. Will book again
Stayed 2 nights in Apr 2025

10/10 Excellent

Marquesha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay was great , very satisfied no complaints…
Stayed 7 nights in Feb 2025

10/10 Excellent

Ayoela

Liked: Cleanliness, property conditions & facilities, communication
Beautiful hotel, lovely and accommodating staff!
Stayed 4 nights in Oct 2024

8/10 Good

Carmen V

Liked: Cleanliness, communication
The water pipe burst and what the property offer was potatoe chips - unacceptable
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sophia at the front desk is the asset of this property. Had a not so pleasant experience checking out in the past with one other receptionist though. Room is very spacious and having a/c is a major plus as most places in Guatemala do not have a/c (other than major hotels in the city). The balcony and kitchenette in each room are definitely appreciated. Also, the mall is a couple of floors down via elevator. There’s a Starbucks and very good restos plus a Sophos bookstore (comprehensive bookstore is a bit rare in GC). Overall, a very good stay in this hotel which is also within a short driving distance to and from the airport.
Stayed 1 night in May 2025

10/10 Excellent

maria M

Liked: Cleanliness, property conditions & facilities, communication
Our stay at Fontabella Hotel was truly exceptional. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared for. Every interaction—from the front desk to housekeeping—was marked by genuine kindness, professionalism, and attention to detail. The accommodations were elegant, clean, and comfortable, offering a peaceful retreat right in the heart of Guatemala City. But what truly stood out was the personalized service. The team anticipated our needs, accommodated every request with grace, and made us feel like valued guests every step of the way. We left with full hearts and lasting memories. Thank you to everyone at Fontabella for making our stay so special. We can’t wait to return!
Stayed 3 nights in May 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities, communication
Very kid friendly
Stayed 4 nights in Jan 2025

2/10 Terrible

VICTOR

Disliked: Cleanliness, property conditions & facilities, communication
Such poor customer service. And to be honest
Stayed 2 nights in May 2025

10/10 Excellent

Emely

Liked: Cleanliness, room comfort, communication

Beautiful hotel

Great staff and communication. Bedrooms are full on suites fully equipped with everything that is needed. Really quiet and luxurious makes you feel like home
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities, communication
location excellent, recommended for long stay
Stayed 2 nights in Jul 2024

6/10 Okay

Claudia

Liked: Cleanliness, amenities
Great location!
Stayed 4 nights in Dec 2023

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place
Stayed 4 nights in Mar 2024

10/10 Excellent

Ty

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay. Great staff!
Stayed 1 night in Jul 2023

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really fantastic stay. Rooms were very nice with lots of storage and a pull out sofa bed. Everything was pretty clean, very safe, and quiet at night. Bed was really nice. I was surprised this was one of the more affordable locations to stay that was very nice.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Room comfort, communication

Favorite Guatemala City Hotel

The whole building is amazing. For check-in, stand in front of the Starbucks, there is an elevator near the escalators, with a waterfall/fountain behind it. Take this elevator to floor 3 to check-in. There are many other sets of elevators but only this elevator will allow check in. Full kitchen, 1.5 bathrooms, loft style room was phenomenal. The shower had some mold growing in it from not being properly cleaned, but the rest of the space was very clean. The shower was properly hot and had really great water pressure. There is security at every entrance to the residents rooms, in addition to all the security staff within the Fontabella shopping center itself. Teco Coffee House, easily one of the best coffee shops in the world, he really knows what he is doing, is across the street to the south. So many breakfast and dinner options right in the building. Oakland Place (mall) and numerous other food options are a short walk away. I will stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Margarita Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
All employees were extremely helpful and knowledgeable as to any question. The facility and rooms are perfectly done. Feels like home!
Stayed 4 nights in Jun 2024

10/10 Excellent

Leyla

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed at the Fontabella Hotel and I really liked how friendly and helpful the staff were. The hotel was very clean and the bedroom was spacious and nice. The view from the terrace was amazing, you could see the whole city. The hotel is in a central location, which is great. It has become my favorite place to stay. I would recommend it to anyone visiting the area.
Stayed 2 nights in Jul 2024