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"I normally have a great experience, this time the room I was given first looked like someone else was using it. I got it changed to not a great room despite the hotel being more or less empty. But the new room was only set for one night rather than two - which I got sorted on the second day , but it’s just nit what you expect, especially with the hotel being quiet . On the evening of the first night early hours in the morning , it was noisy with someone wheeling a trolley or something in the...

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"Room was clean staff were very nice and plenty of parking"

"The staff at this hotel especially the Leisure centre staff are just amazing! The restaurant staff cannot do enough for you , breakfast was delicious and plentiful Reception staff kind , courteous and friendly Wonderful hotel made even better by the staff - thank you"

"Staff was rude. Terrible room with weird smell No fans in hot weather Bad experience"

"Brilliant and very helpful staff, Cristina particularly so. Everyone seemed anxious to help and make things easy. Air con particularly cold and difficult to turn off but reception came to my rescue. Otherwise a great stay, very quiet and clean room, definitely would recommend staying there and so close to the NEC."

"The room was immaculate the staff were very helpful great experience"

"Ideal for staying at the airport"

"I have stayed in this hotel several times over the years. It is very conveniently situated across the road from the airport terminal and a short journey to the NEC. I was disappointed on my most recent visit. After unpacking, I discovered there was no safe in the room. A receptionist came to check and offered me another room. I moved all my belongings to the room next door where there was a safe. However, it was broken! So, I had to move to yet another room. The room was clean and the...

"Frühstück könnte besser sein. Trotz Flughafenhotel sehr ruhig"

"Great location free parking"

"Room was spacious and clean. Shower cubicle was a little awkward to get in and out of. Would have been easier if it opened from the other side. Plenty of clean fluffy towels. Nice toiletries"

"Clean room, friendly staff, comfy beds and bedding, good shower. Parking £15 for 24hrs but even with this total cost was still cheap."

"Good hotel"