"clean room good staff"

"I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the...

"Great gym, impressive building and lovely rooms "

"Room and hotel were lovely. Some of the staff were a bit rude but I didn’t let that effect my stay."

"Yes "

"Easy free parking and the hotel is very nice in every way. "

"Great location and excellent service "

"I arrived a day early by accident 😬 but the staff were amazing and changed my day for me which i was truly grateful for. The room was spotless with a heater, fan, iron, hairdryer, kettle etc... I had a lovely evening swim in the heated pool. I didn't eat there as i was with my 13 year old daughter so we went to the nearby shopping center for food and a mooch around but the food at the hotel smelt so nice and it looked good with a nice bar and lounge area. Would recommended and would...