"We chose this hotel for its proximity to Victoria Station. It’s a city hotel, so expect to pay inflated prices, but the location was very good. Breakfast buffet was plentiful. Front desk staff were very friendly. We got a room in the basement near the breakfast room, and I was initially anxious that it would be noisy, but it wasn’t. The room was very comfortable and the a/c was very welcome! Expect higher prices (hello London), but a solid hotel."

"Great stay."

"We stayed for 2 nights and 3 days and unfortunately the experience was very disappointing. The room had a strong gutter smell throughout our stay. The shower temperature control was faulty and kept getting stuck meaning we either had boiling hot water or freezing cold water. When we asked for help staff told us to use a towel to turn the knob but it was extremely difficult and we ended up having cold showers. The room itself was very small and the TV didn’t work either — despite reporting it,...

"Great staff"