"Second time staying. Location is excellent. Reception check in/out options great. Value for money is great too. A couple of issues. 1 I could not get the temperature to adjust. I was freezing cold all the time during my stay, which was just a flying visit in and out, but quite the disturbed sleep due to being so cold. Yes I could have called reception but middle of the night I’m not sure what they could have done / I was too tired to have maintenance in my room at that hour so stuck it out. Tried to adjust it so many times but no joy. Was stuck on 21 degrees.
My only other gripe was Breakfast. Staff didn’t seem to be loving working there.
Constant requirement to refill the stash of cups but they would only put 2 out at a time eh uh resulted in them having to do it again and again. Odd. The product offering was poor overall. Felt like minimal tick the box. No juices left, and despite a lovely barista machine I was told no, there’s a jug of coffee on the table elsewhere. Also the quantity’s of such was as if it was coming out of the staff pockets. Great for sustainability and keeping waste to a minimum, but there was clearly a lot of people waiting on food and instead of bringing out enough apples, they just bring out two resulting in people taking them swiftly and others are left with little or empty bowls again. I’m all for minimal waste but this was quite excessive."
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