"I was in town for a concert that my daughter was in at Duke University. I booked through Expedia. Nowhere on the hotel's website or in additional details on Expedia is it said that there will be an additional $100 fee for incidentals. I was not prepared to need that and although it caused a bit of frustration, the front desk person was great and understood my frustration. Once the payment was done, the only other complaint I had was that some of the towels were stained with coffee and the tub...

"Great clean and brand new"