Find all hotels by Banyan Tree in Goyang from SAR 1,368

"Staff were helpful. Room was clean but certain things were not working (in-room safe) and the light units in the bathroom and room were hanging off the wall. The hotel hallways smelled strongly of cigarette smoke even though the rooms are all supposedly non-smoking. Note that any damaged to room - including blocked toilet - would need to be covered by guest’s insurance or credit card. It’s important you inform the hotel as soon as possible after you check in."

"Good location (very convenient if you're arriving at or departing from Seoul Station), clean, quiet, comfortable bed and room, good breakfast even though it gets extremely crowded if you don't avoid peak times. Staff was helpful and spoke excellent English."

"Great hotel, excellent location. Will stay there again."

"I honestly every single thing which could go wrong went wrong. We checked in early and due to a mixture of being exhausted from travel, a language barrier and the assumption that maybe there was an issue between hotels.com and the hotel I didn’t fully understand they wanted 100% room rate for these extra hours. We felt having the hotel connected to the park would be a fantastic opportunity to head to the park and come and go as you please, you only have 1 free reentry to the park. We wanted to stop for a bite to eat in the hello kitty restaurant, they welcomed us in as we wanted to see what was on offer. We were told we couldn’t eat there which changed from a no to we are full when the restaurant was half empty. There is no bar in the restaurant as an FYI and they are strict on rules that no outside food or drink entry the hotel. The room was dusty which we didn’t realise until after leaving the room and noticing we both stopped being congested as soon as we had some fresh air. My friend had a later flight than myself and wanted to use the amenities after we checked out. She left the sauna to help me bring the luggage down and upon leaving the amenities area was told she would be charged to return. They graciously allowed her back in after complaining Staying here was an extremely expensive mistake for 1 night (priced at 2) and honestly you gain very little staying here over staying literally anywhere else"

"It was a clean room withe everything you need. At the elevator, you can find water fountain so you can start the day ready to explore the city. The location is perfect, close to the metro station but still calm enough so you can rest"

"Good location, attentive staff"

"it was so clean and the staff was very welcoming and helpful! also the breakfast was amaze"

"Spacious and clean room, very central location. Great for our family of 4."

"One of the worst toilet papers I ever used... Also the towels were so old and worn out... Can not believe this hotel has Shilla brand on its name... Won't be coming back... "