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"We loved the onsen experience. We had never done it before and they had a “lesson” for onsen etiquette which was helpful. It was very clean and relaxing. It was nice to have a free ice cream every day after bathing at the onsen, and fun to walk around the property in our hotel robes. The only issue we had was 2 little kids running around and talking loudly in the onsen bath area which was disruptive, but not the hotel’s fault. "

"The food was amazing!!!"

"Really beautiful hotel. Very professional staff."

"Great in-room onsen"

"Very accommodating. English speaking and close to anything in Kawaguchiko. Spectacular viewa of Mt. Fuji! "

"Amazing we loved it"

"The place is closed to everything and the room is clean."

"Location and onsen is fabulous "

"This hotel has a lovely onsen, and spectacular views of Mount Fuji from the roof terrace which has a heated foot bath It is convenient for the bus to see the surrounding area, nice and quiet, with a woods where herons nest next door. However it is fairly remote, in that you have to walk for about half an hour to reach shops or restaurants. Staff were kind and helpful. The food at breakfast was plentiful and varied, with sufficient vegetarian options. There are laundry facilities and ice, and the local shops include a discount store where we got various hair accessories, Sanrio items and sweets for 100 yen. We really enjoyed our stay and the little bus to the funicular railway and cable cars and the Lake Ashi cruise. "