"Good area"

"The hotel is clean,the room comfortable, breakfast brilliant and the staff are all very nice"

"I had to go find a staff to check in, but I was still happy with the service."

"We had a terrible experience dealing with the manager of the property. Perhaps the worst manager we ever dealt with. He had problems logging into his system, but all he could tell us was "I cant help you". We had issues with check ins, the room smelled smoky and air ventilation system was broken. We informed the manager and he responded "oh all the rooms have this problem. The AC system in all rooms are broken. All rooms are booked tonight and we cannot switch you to another room. There is...

"Lovely staff, car park was very close, clean and comfortable, would recommend. Restaurant was good but only one chef but the staff member who served us was great. He made sure we had good service."

"A clean and comfortable room which had all we needed. Parking was in a nearby multilevel carpark, a 5 min walk away. Staff were very helpful and friendly at all times."

"The room was well proportioned and it has a lift, Yeah! So many places in England you have to try dragging 20kg bags upstairs. The food was really good which surprised ups as the menus did not look exciting but was well cooked and very tasty"

"I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay. 1. Breach of Contract & Misrepresentation I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day. Upon checking in late at 22:45 on 13 May, we were given a...