"This was, without exaggeration, the worst hotel experience I have ever had.
We booked this hotel for one night while travelling to Germany with my parents and a friend. I had informed the hotel in advance that my mother has ill and needed a larger room with space for her wheelchair and medical equipment.
The hotel claims to be 4-star, but in my honest opinion it was 2-star at best. The rooms and corridors had a horrible, overpowering chemical smell. This was not a mild odour — it made our...